Massive fps drop after windows update

[NametakenAlready]

My windows recently installed an update "Servicing Stack 10.0.19041.1310". This update tanked my fps from stable 60 fps to ~24 fps in character select menu and ~2fps in game.

I've also noticed the gpu utilization while in game is only ~5%.

I am able to run the game at stable 60 fps using dx9.

I can not simply uninstall this update as servicing stack updates once installed can not be uninstalled.

I am running a EVGA GTX1070 FTW2.

I have re installed nvidia driver and the game.

-----------------------------------EDIT------------------------------------
I fixed this problem by uninstalling nvidia driver.
The game is running on nvidia driver shipped with the OS.
-----------------------------------EDIT------------------------------------

---------------------------------------------------------------------------------
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\user\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Enterprise 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz (8 CPUs), ~4.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 03/22/17 18:33:14 Ver: 05.0000C
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16314.426MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 22458.426MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 231.568GB SYSTEM_FREEDISC_SPACE 77.491GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 791.321GB SYSTEM_FREEDISC_SPACE 649.740GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 448.262GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1070
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY14
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 1070
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8088.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8157.213 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_44dc4eefedc0d082\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_44dc4eefedc0d082\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_44dc4eefedc0d082\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_44dc4eefedc0d082\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.9649
SYSTEM_GRAPHICS_DRIVER_DATE 10/19/2021 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1070
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY15
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 1070
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8088.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8157.213 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_44dc4eefedc0d082\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_44dc4eefedc0d082\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_44dc4eefedc0d082\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_44dc4eefedc0d082\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.9649
SYSTEM_GRAPHICS_DRIVER_DATE 10/19/2021 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS Citrix Indirect Display Adapter
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP Unknown
SYSTEM_GRAPHICS_MAKER Citrix Systems Inc.
SYSTEM_GRAPHICS_VRAM 16245 MB
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Unknown
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER c:\windows\system32\drivers\umdf\vidd.dll,c:\windows\system32\drivers\wudfrd.sys
SYSTEM_GRAPHICS_DRIVER_VERSION 7.21.0000.0183
SYSTEM_GRAPHICS_DRIVER_DATE 1/22/2019 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English

SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {79D66126-6C46-4E5F-98D6-6507BC012DB0}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.1.8158
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/15/2017 19:00:00
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {E13E1D16-7193-4230-B270-95F72D549971}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.1.8158
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/15/2017 19:00:00
SYSTEM_SOUND VE247 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {F163BBAF-AD6D-4037-8697-1835C082580D}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.38.92
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/10/2021 19:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B34D84C0-1DFF-11EB-8001444553540000}
SYSTEM_INPUT_NAME MM710 Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B34DF9F0-1DFF-11EB-8002444553540000}
SYSTEM_INPUT_NAME MM710 Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 18 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {ACF352A0-8BF7-11E7-8005444553540000}
SYSTEM_INPUT_NAME Quickfire TKL 6keys
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B34DF9F0-1DFF-11EB-8003444553540000}
SYSTEM_INPUT_NAME CY040393014C0105
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {ACF352A0-8BF7-11E7-8006444553540000}
SYSTEM_INPUT_NAME Quickfire TKL 6keys
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 18 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D89BD170-8C42-11E7-8001444553540000}
SYSTEM_INPUT_NAME Blue Sn
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Steam
Technical Support - Google Chrome
Installed Updates
password.txt - Notepad
boot
Friends List
Task Manager
Zoom Meeting
Zoom
Month View ‎- Calendar
Citrix Workspace
Calculator
Microsoft Text Input Application
status-report-6


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Cyberpunk 2077
The Witcher 3 - Wild Hunt
Adobe Creative Cloud
Audacity 2.1.3
Call of Duty Modern Warfare
Citrix Workspace 2109
GD Stash 1.4.3
Google Chrome
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
Nexon Launcher
Notepad++ (32-bit x86)
OBS Studio
Python 2.7 pywin32-221
Steam
Unity 2019.3.0b11
WinPcap 4.1.2
DTS Audio
Citrix Authentication Manager
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29334
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Online Plug-in
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29334
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
. . .
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Windows SDK AddOn
PoESkillTree - The Fall of Oriath
Microsoft .NET Core SDK 3.0.100 (x64)
Intel(R) Chipset Device Software
Java Auto Updater
Citrix Screen Casting for Windows
UE4 Prerequisites (x64)
osu!
Microsoft .NET Framework 4.7.1 Targeting Pack
AURA
Citrix Workspace(DV)
Microsoft Visual C++ 2005 Redistributable
GOG GALAXY
Microsoft Visual C++ 2005 Redistributable
TP-LINK TL-WN721N_TL-WN722N Driver
Citrix Web Helper
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Self-service Plug-in
AppProtection
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.28.29334
Citrix Workspace Inside
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29334
Win10Pcap
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Launcher Prerequisites (x64)
Citrix Workspace(USB)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Python 2.7.16
Citrix WorkSpace Browser
Intel® Driver Update Utility
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Chromium
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Vortex
Nexus Mod Manager
Android Studio
AutoHotkey 1.1.33.02
CrystalDiskInfo 8.12.0
Git version 2.21.0
Guild Wars 2
Logitech Gaming Software 8.96
Intel(R) Network Connections 22.4.16.0
Hades
Gunfire Reborn
Torchlight II
Grim Dawn
Path of Exile
Cities: Skylines
Ori and the Blind Forest
Darkest Dungeon®
ShellShock Live
Children of Morta
Darkest Dungeon®: The Soundtrack
Hollow Knight
Chronicon
Ori and the Blind Forest: Definitive Edition
FINAL FANTASY XIV Online
Dishonored 2
Avorion
Wizard of Legend
Titan Quest Anniversary Edition
Dead Cells
Risk of Rain 2
Slay the Spire
Darksiders Genesis
東方天空璋 ～ Hidden Star in Four Seasons.
Jets'n'Guns 2
Nova Drift
Last Epoch
Bloons TD 6
Unity Hub 2.1.3
Wacom Tablet
WinRAR 5.50 (64-bit)
Intel(R) Network Connections 22.4.16.0
Java(TM) SE Development Kit 13.0.1 (64-bit)
Microsoft Visual C++ 2005 Redistributable (x64)
Java(TM) SE Development Kit 11.0.2 (64-bit)
Core Temp 1.10.2
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft .NET Core SDK 3.0.100 (x64)
Java 8 Update 281 (64-bit)
Microsoft Update Health Tools
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29334
Microsoft Windows Desktop Targeting Pack - 3.0.0 (x64)
Intel(R) Chipset Device Software
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft .NET Core Host FX Resolver - 3.0.0 (x64)
Microsoft ASP.NET Core 3.0.0 Targeting Pack (x64)
Notes version 1.5.0
Microsoft .NET Core Runtime - 3.0.0 (x64)
Microsoft .NET Core 3.0 Templates (x64)
Node.js
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft .NET Core Host - 3.0.0 (x64)
Intel® Hardware Accelerated Execution Manager
Microsoft .NET Core AppHost Pack - 3.0.0 (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29334
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Go Programming Language amd64 go1.16.5
Microsoft .NET Core Targeting Pack - 3.0.0 (x64)
SlimDX Runtime .NET 4.0 x64 (January 2012)
Microsoft Windows Desktop Runtime - 3.0.0 (x64)
Microsoft .NET Standard Targeting Pack - 2.1.0 (x64)
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft HEVC Media Extension Installation for Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe (x64)
NVIDIA Graphics Driver 496.49
NVIDIA PhysX System Software 9.21.0713
NVIDIA FrameView SDK 1.1.4923.29968894
NVIDIA HD Audio Driver 1.3.38.92
NVIDIA Install Application
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft ASP.NET Core 3.0.0 Shared Framework (x64)
. .
UE4 Prerequisites (x64)


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Citrix\ICA Client\AuthManager\AuthManSvr.exe 000036E0
C:\Program Files (x86)\Citrix\ICA Client\SelfServicePlugin\SelfService.exe 00003CB8
C:\Program Files (x86)\Citrix\ICA Client\SelfServicePlugin\SelfServicePlugin.exe 00000FA8
C:\Program Files (x86)\Citrix\ICA Client\concentr.exe 00002618
C:\Program Files (x86)\Citrix\ICA Client\receiver\Receiver.exe 000025D8
C:\Program Files (x86)\Citrix\ICA Client\wfcrun32.exe 0000314C
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00001480
C:\Program Files (x86)\Microsoft\EdgeWebView\Application\95.0.1020.44\msedgewebview2.exe 00003424
C:\Program Files\Tablet\Wacom\Wacom_TabletUser.exe 00002258
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2021.21090.10008.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 0000195C
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21092.149.0_x64__8wekyb3d8bbwe\YourPhone.exe 00003D9C
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.21092.10731.0_x64__8wekyb3d8bbwe\Video.UI.exe 00003E30
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.14326.20544.0_x64__8wekyb3d8bbwe\HxCalendarAppImm.exe 00001BBC
C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.14326.20544.0_x64__8wekyb3d8bbwe\HxTsr.exe 00000250
C:\Steam\GameOverlayUI.exe 000017F4
C:\Steam\Steam.exe 00001FB8
C:\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00000BF0
C:\Users\user\AppData\Roaming\Zoom\bin\Zoom.exe 00003628
C:\Users\user\AppData\Roaming\Zoom\bin\cpthost.exe 00003250
C:\WINDOWS\Explorer.EXE 00001E08
C:\WINDOWS\System32\svchost.exe 00002668
C:\WINDOWS\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00001F14
C:\WINDOWS\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00002394
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002004
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 00001BB8
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 0000158C
C:\WINDOWS\explorer.exe 00003B58
C:\WINDOWS\system32\ApplicationFrameHost.exe 00000678
C:\WINDOWS\system32\DllHost.exe 000024C0
C:\WINDOWS\system32\NOTEPAD.EXE 00000C70
C:\WINDOWS\system32\SettingSyncHost.exe 000039C0
C:\WINDOWS\system32\sihost.exe 00001B44
C:\WINDOWS\system32\svchost.exe 00002F00
C:\WINDOWS\system32\taskhostw.exe 00001474
C:\Windows\System32\RuntimeBroker.exe 00002170
E:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 00003F64
E:\SteamLibrary\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 000028F0

[DrWho2010]

I have heard that Citrix causes massive issues with XIV.

[Thukoolo]

Good morning and thank you for posting in the Final Fantasy XIV Technical Support Forums.

This thread will be moved to the 'Closed Concerns' sub forum as the issue has been resolved.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.