Sudden lag spikes and connection issues on Brynhildr (NA)

[SylviaKarsten]

About fifteen minutes ago, I started experiencing serious lag in the duty "Delubrum Reginae," and the first encounter was going completely fine but upon entering the room of the first miniboss after Trinity Seeker, I started having huge lag spikes where everyone was stopping in place, sliding around, and actions were fast forwarding to catch up before stopping again and repeating the process.

I closed the application, checked my network connection on PS4, and everything was working fine. My Internet is running fine on my PC and everything is working here. I managed to get back into the game once, but got disconnected again almost immediately. Once I made it back in, I noticed that two other people had been randomly disconnected as well.

After that, I got disconnected again after reconnecting and then started getting constant lobby connection errors at the loading screens and almost endlessly at the title screen.

I made it back in one last time at the end of the Trinity Avowed fight and nothing fixed itself, so I managed to exit the duty and returned to Gangos where all of the lag issues were still persisting, and then I cast return to go back to Ishgard where the problems still persisted.

I'm fairly certain that this is a XIV issue, because all of my other connections are fine (PC Internet and Playstation Network.)

I'm just gonna use this template to fill in some blanks of information since it was requested by a forum moderator on another support post.

Platform (Steam/Mac/Windows/PlayStation): Playstation 4
Error message(s) received: 90006 connection with the server was lost and 2002 Cannot connect to Lobby Server
Wired or Wireless connection: Wireless technically, but I have a Wifi Extender that simulates a wired connection
Other programs being used when running FFXIV: None on PS4
When error occurs/How often: Every time I logged in, as stated above in my post
Techniques used to solve problem: Closing the application multiple times, re-establishing the connection to my router via the "Network" settings on the Playstation Home Screen

[kenlee]

About fifteen minutes ago, I started experiencing serious lag in the duty "Delubrum Reginae," and the first encounter was going completely fine but upon entering the room of the first miniboss after Trinity Seeker, I started having huge lag spikes where everyone was stopping in place, sliding around, and actions were fast forwarding to catch up before stopping again and repeating the process.

I closed the application, checked my network connection on PS4, and everything was working fine. My Internet is running fine on my PC and everything is working here. I managed to get back into the game once, but got disconnected again almost immediately. Once I made it back in, I noticed that two other people had been randomly disconnected as well.

After that, I got disconnected again after reconnecting and then started getting constant lobby connection errors at the loading screens and almost endlessly at the title screen.

I made it back in one last time at the end of the Trinity Avowed fight and nothing fixed itself, so I managed to exit the duty and returned to Gangos where all of the lag issues were still persisting, and then I cast return to go back to Ishgard where the problems still persisted.

I'm fairly certain that this is a XIV issue, because all of my other connections are fine (PC Internet and Playstation Network.)

I'm just gonna use this template to fill in some blanks of information since it was requested by a forum moderator on another support post.

Platform (Steam/Mac/Windows/PlayStation): Playstation 4
Error message(s) received: 90006 connection with the server was lost and 2002 Cannot connect to Lobby Server
Wired or Wireless connection: Wireless technically, but I have a Wifi Extender that simulates a wired connection
Other programs being used when running FFXIV: None on PS4
When error occurs/How often: Every time I logged in, as stated above in my post
Techniques used to solve problem: Closing the application multiple times, re-establishing the connection to my router via the "Network" settings on the Playstation Home Screen

yes same happening now in Typhon- elemental

[Thukoolo]

Good morning and thank you all for posting in the Final Fantasy XIV Technical Forums.

I apologize for the delay in response to this issue. We appreciate the additional information provided. Just to confirm, have you attempted to try a wired connection to see if this may help resolve the issue? Does the disconnection happen to one character or multiple characters? Lastly, we suggest to power cycle the console and router by shutting down the PlayStation 4/Router and leaving the power supply unplugged for 5-10 minutes.

Thank you for visiting the Final Fantasy XIV Technical Support Forums!