Looks like they don't punish them even when multiple witnesses have all claimed to have also put in a "Cheating" report. I literally just witnessed someone with a pretty well played character used a bot/mod to get a medium plot, she won and she still owns the house about a week later. I'm appalled by this because I've been saving for years for a medium house plot and when I finally saw one available a bot won it. Really hurt the soul a bit when I saw this person STILL CLICKING the placard after she won the plot. And checking back today, she still owns it and I know I sent a very detailed report of the cheating that occurred.