Quote Originally Posted by Nishira View Post
Hmm I see it a bit differently Gemina, tho I get your point. I think in individual cases you have to judge based on their individual merit, and not automatically compile it with general issues. In this case, has SE been slacking and delaying a lot more often? If no, I can perfectly understand that yes, they probably have a solid reason if they are out of options this time, regardless of the general state of the gaming industry as a whole. Just like if I generally greatly enjoy someone’s service, I’ll not go look elsewhere if there is an issue once or twice that is understandable. They have earned my goodwill and trust.

Besides that I do have sympathy for the tribulations that come with Covid. A lot of companies have figured out ways to optimise some parts of the challenges it has brought, and some parts of it turned out to be even better with working at home for example. But some things simply do suffer from delays, because the element of the easy and quick communication that you have when you work next to each other, is hampered by the pandemic. While that’s hardly ‘new’ news, that doesn’t make it a less valid argument while it’s still ongoing.
If your angle is to be a bit forgiving if instances are kept at a minimum, I'm afraid that FFXIV and SE as a whole has a really bad history with not meeting deadlines, and pushing dates out. If this was the first or even second occurrence, I would be singing a different tune I assure you. However, I can admit that these kind of failures on a global scale and not just with the gaming industry has influenced my last couple of posts. I am one of many frustrated people out there, so I am not looking at things from an individual case.

I feel that the point has been breached where it is time for us to be done with being so complacent with providers. That we, all of us have been more than what's required to be considered patient with companies of many types and services. It is our money that fund these places, it is our voices that should be heard. A year ago, I was far more tolerant as a result of the bug and now successes have become so rare that they are seen as an exception rather than the rule. We're not progressing. We're not improving. We're not learning the lessons that are trying to be taught to us.

When delays like this become commonplace and accepted, what happens is that people start to become skeptical and question whether or not dates are being used to sell the product. The validity in that is entirely irrelevant. It doesn't need to be to do the damage. In short, the more you like FFXIV, the less accepting and accommodating you should be when this team fails to meet a commitment. I can't tell anyone how to feel, but those who are just livid about this news aren't getting any shame fingers pointed at them from me.