Results 1 to 8 of 8
  1. #1
    Player
    Althalan's Avatar
    Join Date
    Nov 2021
    Posts
    9
    Character
    Altha U'rsun
    World
    Lamia
    Main Class
    Weaver Lv 100

    Texture and Shadow problems

    Hello guys, I´m having a really bothersome problem, it seems my shadows flicker a lot on NPC textures and i haven´t found a solution.
    -I´ve already tried changing graphics settings.
    -Already reinstalled Nvidia drivers

    Below i have posted a video showing the problem especially on the character´s collar. It happens on all NPC and making my gaming experience very frustrating. Please help!

    --> https://www.youtube.com/watch?v=e-7p9wZeyg8
    (0)

  2. #2
    Player
    Althalan's Avatar
    Join Date
    Nov 2021
    Posts
    9
    Character
    Altha U'rsun
    World
    Lamia
    Main Class
    Weaver Lv 100
    Up plz! :cccc
    (1)

  3. #3
    Player
    Archedeath's Avatar
    Join Date
    Nov 2021
    Posts
    3
    Character
    Lunan Sunara
    World
    Excalibur
    Main Class
    Dark Knight Lv 80
    Bump.

    Been having the same issues on multiple machines. Do you have an Nvidia card by chance?

    Here's a video of an example of what I see.

    https://www.youtube.com/watch?v=akBns136rLk
    (0)

  4. #4
    Moderator Thukoolo's Avatar
    Join Date
    Aug 2021
    Posts
    315
    Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    Can you submit a Final Fantasy XIV system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display'. Lastly, have you attempted to adjust the settings for the shadow effects in-game?

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (1)

  5. #5
    Player
    Archedeath's Avatar
    Join Date
    Nov 2021
    Posts
    3
    Character
    Lunan Sunara
    World
    Excalibur
    Main Class
    Dark Knight Lv 80
    Here you go.

    And yes, have messed with the shadow settings exhaustively.

    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument C:\Users\arche\Documents
    FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride unspecified


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
    SYSTEM_CPU AMD Ryzen 7 3700X 8-Core Processor (16 CPUs), ~3.6GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
    SYSTEM_BIOS 3702
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 32680.180MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 37800.180MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.883GB SYSTEM_FREEDISC_SPACE 804.099GB
    SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.745GB SYSTEM_FREEDISC_SPACE 465.637GB
    SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.759GB SYSTEM_FREEDISC_SPACE 465.651GB
    SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.758GB SYSTEM_FREEDISC_SPACE 413.594GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS NVIDIA GeForce RTX 3070
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY6
    SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3070
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 8043.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 16340.090 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (144Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b7184c0e1c94c102\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b7184c0e1c94c102\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b7184c0e1c94c102\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b7184c0e1c94c102\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.9676
    SYSTEM_GRAPHICS_DRIVER_DATE 11/8/2021 16:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_GRAPHICS NVIDIA GeForce RTX 3070
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY7
    SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3070
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 8043.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 16340.090 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b7184c0e1c94c102\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b7184c0e1c94c102\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b7184c0e1c94c102\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b7184c0e1c94c102\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.9676
    SYSTEM_GRAPHICS_DRIVER_DATE 11/8/2021 16:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND Speakers (HyperX Cloud II Wireless)
    SYSTEM_SOUND_DEVICE_ID {1C6A7AB9-0136-4ECB-87B2-D4A29AA2A08C}
    SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
    SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.1202
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 8/25/2021 16:00:00
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {21BFD690-4AB1-11EC-800E444553540000}
    SYSTEM_INPUT_NAME USB DEVICE
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {21BCC950-4AB1-11EC-8001444553540000}
    SYSTEM_INPUT_NAME HyperX Quadcast
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {21BFFDA0-4AB1-11EC-800F444553540000}
    SYSTEM_INPUT_NAME USB DEVICE
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 8192 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {21BDDAC0-4AB1-11EC-8002444553540000}
    SYSTEM_INPUT_NAME HyperX Quadcast
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {21BE7700-4AB1-11EC-8007444553540000}
    SYSTEM_INPUT_NAME AURA LED Controller
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {21BFFDA0-4AB1-11EC-8010444553540000}
    SYSTEM_INPUT_NAME USB DEVICE
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {21BDDAC0-4AB1-11EC-8003444553540000}
    SYSTEM_INPUT_NAME HyperX Cloud II Wireless
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 6 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {21BE9E10-4AB1-11EC-8008444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 767 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {21BE4FF0-4AB1-11EC-8004444553540000}
    SYSTEM_INPUT_NAME HyperX Cloud II Wireless
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {21BF8870-4AB1-11EC-8009444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {21BFAF80-4AB1-11EC-800A444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {21BFAF80-4AB1-11EC-800B444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {21BFAF80-4AB1-11EC-800C444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {21BFD690-4AB1-11EC-800D444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {21BE7700-4AB1-11EC-8006444553540000}
    SYSTEM_INPUT_NAME H115iRGBPROXT
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {21BE7700-4AB1-11EC-8005444553540000}
    SYSTEM_INPUT_NAME HyperX Cloud II Wireless
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    FFXIVLauncher
    FINAL FANTASY XIV
    Texture and Shadow problems — Mozilla Firefox
    final-fantasy-weebs - Discord
    Signal
    NVIDIA GeForce Overlay
    Microsoft Text Input Application


    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

    Microsoft Edge
    Microsoft Edge Update
    Microsoft Edge WebView2 Runtime
    Steam
    Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29334
    AURA Service
    ASUS AIOFan HAL
    Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29334
    AURA lighting effect add-on
    Kingston AURA DRAM Component
    FINAL FANTASY XIV ONLINE
    ROG Live Service
    ROG FAN XPERT 4
    AURA Service
    Patriot Viper M2 SSD RGB
    ENE RGB HAL
    AURA DRAM Component
    PHISON HAL
    Universal Holtek RGB DRAM
    ASUS AURA VGA Component
    ASUS AURA Motherboard HAL
    Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.28.29913
    ASUS Framework Service
    ASUS Motherboard
    ASUS Update Helper
    Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29334
    ENE_EHD_M2_HAL
    ASUS AURA Extension Card HAL
    ENE IO Driver
    WD_BLACK AN1500
    ASUS Framework Service
    Patriot Viper DRAM RGB
    Mozilla Firefox (x64 en-US)
    Mozilla Maintenance Service
    Roboquest
    Killsquad
    Windows PC Health Check
    WD_BLACK AN1500
    Patriot Viper DRAM RGB
    ASUS AURA Extension Card HAL
    Microsoft Update Health Tools
    ENE_EHD_M2_HAL
    ASUS AURA Motherboard HAL
    Logitech G HUB
    Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29913
    ASUS AURA VGA Component
    Universal Holtek RGB DRAM
    Patriot Viper M2 SSD RGB
    Kingston AURA DRAM Component
    PHISON HAL
    AURA DRAM Component
    NVIDIA Graphics Driver 496.76
    NVIDIA GeForce Experience 3.23.0.74
    NVIDIA Optimus Update 38.0.8.0
    NVIDIA PhysX System Software 9.21.0713
    NVIDIA Update 38.0.8.0
    NVIDIA FrameView SDK 1.1.4923.29968894
    NVIDIA SHIELD Streaming
    GPX Common OSS (POCO, OpenSSL) and libprotobuf binaries
    NVIDIA HD Audio Driver 1.3.38.94
    NVIDIA Install Application
    NVIDIA ABHub
    NVIDIA Backend
    NVIDIA Container
    NVIDIA TelemetryApi helper for NvContainer
    NVIDIA LocalSystem Container
    NVIDIA Message Bus for NvContainer
    NVAPI Monitor plugin for NvContainer
    NVIDIA NetworkService Container
    NVIDIA Session Container
    NVIDIA User Container
    NvModuleTracker
    NVIDIA NodeJS
    NVIDIA Watchdog Plugin for NvContainer
    NVIDIA Telemetry Client
    NVIDIA Virtual Host Controller
    Nvidia Share
    NVIDIA ShadowPlay 3.23.0.74
    NVIDIA SHIELD Wireless Controller Driver
    NVIDIA Update Core
    NVIDIA Virtual Audio 4.13.0.0
    AURA lighting effect add-on x64
    ASUS Aura SDK
    ENE RGB HAL
    ASUS AIOFan HAL
    Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29913
    ARMOURY CRATE Lite Service


    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

    C:\Program Files (x86)\Microsoft\EdgeWebView\Application\96.0.1054.29\msedgewebview2.exe 00002FD0
    C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00000C24
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 000005A0
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00004174
    C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe 00004CD8
    C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00003F60
    C:\Program Files (x86)\Steam\steam.exe 000032A8
    C:\Program Files\LGHUB\lghub.exe 00003688
    C:\Program Files\LGHUB\lghub_agent.exe 00003610
    C:\Program Files\Mozilla Firefox\firefox.exe 00001EEC
    C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 0000334C
    C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 0000458C
    C:\Program Files\WindowsApps\33C30B79.HyperXNGenuity_5.5.1.0_x64__0a78dr3hq0pvt\Assets\Native\NGenuity2Helper.exe 00003D88
    C:\Program Files\WindowsApps\Microsoft.GamingApp_2111.1001.3.0_x64__8wekyb3d8bbwe\XboxPcApp.exe 00004B9C
    C:\Users\arche\AppData\Local\Discord\app-1.0.9003\Discord.exe 0000493C
    C:\Users\arche\AppData\Local\Programs\signal-desktop\Signal.exe 000047BC
    C:\WINDOWS\Explorer.EXE 00000888
    C:\WINDOWS\system32\ApplicationFrameHost.exe 00003C58
    C:\WINDOWS\system32\DllHost.exe 00004CB0
    C:\WINDOWS\system32\SettingSyncHost.exe 000024C8
    C:\WINDOWS\system32\conhost.exe 000041D4
    C:\WINDOWS\system32\sihost.exe 00001DE4
    C:\WINDOWS\system32\svchost.exe 00004F5C
    C:\WINDOWS\system32\taskhostw.exe 00001F68
    C:\WINDOWS\system32\wbem\unsecapp.exe 000038BC
    C:\Windows\System32\CompPkgSrv.exe 000015AC
    C:\Windows\System32\DriverStore\FileRepository\realtekservice.inf_amd64_7b66b6662cf6d72b\RtkAudUService64.exe 00003210
    C:\Windows\System32\GameBarPresenceWriter.exe 00004258
    C:\Windows\System32\RuntimeBroker.exe 000021E0
    C:\Windows\System32\SecurityHealthSystray.exe 0000319C
    C:\Windows\System32\smartscreen.exe 0000042C
    C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00002058
    C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00001AD4
    C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 00002584
    C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00004088
    (1)

  6. #6
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Good morning and thank you for the reply.

    Does this issue with the shadow and textures occur if the graphics are run at a lower resolution? Additionally we advise to update the graphics drivers to the most recent version. Does this issue occur when only one monitor is being used?

    Thank you for posting in the Final Fantasy XIV Technical Support Forums
    (1)

  7. #7
    Player
    Archedeath's Avatar
    Join Date
    Nov 2021
    Posts
    3
    Character
    Lunan Sunara
    World
    Excalibur
    Main Class
    Dark Knight Lv 80
    This happens across multiple different computers/monitors/resolutions that I have, all NVIDIA GPU's. Even happens on the newest drivers.
    (1)

  8. #8
    Moderator Thukoolo's Avatar
    Join Date
    Aug 2021
    Posts
    315
    Good morning Archedeath and thank you for the reply,

    I apologize for the delay in my response to this issue. Have you attempted to cap the FPS to see if this may help the issue? Additionally, have you attempted to play once more with these overlays/programs closed? [Discord, NVIDIA GeForce Overlay]

    Lastly, please disable Full Screen Optimizations to see if this may make a difference. To disable this feature, please find the "ffxiv_dx11.exe" and right click it and select properties. Then under the compatibility tab, there will be a check box labeled "Disable Full Screen Optimizations". Check it and click apply.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums!
    (0)