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  1. #1
    Moderator Thukoolo's Avatar
    Join Date
    Aug 2021
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    315
    Thank you for the follow-up Annah,

    I apologize for this ongoing issue once again. Have you attempted to do a fresh uninstall and reinstall of Final Fantasy XIV? Additionally, do you have any background programs running during Final Fantasy XIV? Lastly, you mentioned that your other device (Laptop) can run the game with no problem; have you tried adjusting the BIOS settings for the newer Desktop?

    Thank you for visiting the Final Fantasy XIV Technical Support Forums!
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  2. #2
    Player
    Annah's Avatar
    Join Date
    Sep 2013
    Posts
    529
    Character
    Annah Gynnterais
    World
    Brynhildr
    Main Class
    White Mage Lv 80
    Quote Originally Posted by Thukoolo View Post
    Thank you for the follow-up Annah,

    I apologize for this ongoing issue once again. Have you attempted to do a fresh uninstall and reinstall of Final Fantasy XIV? Additionally, do you have any background programs running during Final Fantasy XIV? Lastly, you mentioned that your other device (Laptop) can run the game with no problem; have you tried adjusting the BIOS settings for the newer Desktop?

    Thank you for visiting the Final Fantasy XIV Technical Support Forums!
    Hello

    Yes. I even moved the game to another m.2 card to even make sure the card itself wasn't corrupt. No background programs running.

    I can run cyberpunk 2077 on 4K ultra settings with my cpu and gpu giving off tons of heat and gobbling up resources like crazy...but if i log into FFXIV..poof. Crash. I even crash watching the load screen cinematic.

    Ive been looking this up and it looks like others are having the same issue with ffxiv and for most of us, it started in August
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