no changes made to pc

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\zos24\OneDrive\Documents
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD Ryzen 5 2600X Six-Core Processor (12 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS 1002
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16315.383MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18747.383MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.389GB SYSTEM_FREEDISC_SPACE 684.514GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS AMD Radeon R9 200 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x67B0)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 4071.508 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8157.691 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\c0368456.inf_amd64_f16f961b152ef3a8\B367348\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0368456.inf_amd64_f16f961b152ef3a8\B367348\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0368456.inf_amd64_f16f961b152ef3a8\B367348\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0368456.inf_amd64_f16f961b152ef3a8\B367348\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.20.20903.8001
SYSTEM_GRAPHICS_DRIVER_DATE 5/10/2021 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND 6 - SMB2430H (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {A64A49D5-E786-401B-966F-88FA21D102AD}
SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.1.18
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/15/2020 19:00:00
SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {E0D862CE-1C2C-4176-AD77-6AE48A90589C}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.264
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/8/2020 19:00:00
SYSTEM_SOUND Headphones (CORSAIR HS60 PRO SURROUND)
SYSTEM_SOUND_DEVICE_ID {5DEDA1E6-D201-441D-A9A0-1193572D0DB6}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.1202
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/25/2021 19:00:00
SYSTEM_SOUND Speakers (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {537555D5-78BB-4EAE-B350-84AF594B7102}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.264
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/8/2020 19:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A1AD8F80-351E-11EC-8001444553540000}
SYSTEM_INPUT_NAME Wired Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A1D89720-351E-11EC-8003444553540000}
SYSTEM_INPUT_NAME Wired Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A21BE1B0-351E-11EC-8004444553540000}
SYSTEM_INPUT_NAME CORSAIR HS60 PRO SURROUND
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A1C44BD0-351E-11EC-8002444553540000}
SYSTEM_INPUT_NAME Razer Ornata
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A23C8910-351E-11EC-8005444553540000}
SYSTEM_INPUT_NAME Wired Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 24 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A23C8910-351E-11EC-8006444553540000}
SYSTEM_INPUT_NAME Razer Ornata
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A23CB020-351E-11EC-8007444553540000}
SYSTEM_INPUT_NAME Razer Ornata
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A23CD730-351E-11EC-8008444553540000}
SYSTEM_INPUT_NAME Razer Ornata
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A23CD730-351E-11EC-8009444553540000}
SYSTEM_INPUT_NAME Wired Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Constant crashing of the game, even persisting after reinstall - Google Chrome
general-ff14 - Discord
Downloads
Microsoft Store
Microsoft Store
Microsoft Text Input Application


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Google Chrome
Microsoft Edge
Microsoft Edge Update
Steam
FINAL FANTASY XIV ONLINE
GShade 3.4.1
Synaptics Pointing Device Driver
WinRAR 6.02 (64-bit)
Microsoft Update Health Tools


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe 00000A68
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 000016E0
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000012EC
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 0000084C
C:\Program Files (x86)\Steam\steam.exe 000017AC
C:\Program Files\Google\Chrome\Application\chrome.exe 00002938
C:\Program Files\WindowsApps\Microsoft.WindowsStore_12107.1001.15.0_x64__8wekyb3d8bbwe\WinStore.App.exe 00001754
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21084.79.0_x64__8wekyb3d8bbwe\YourPhone.exe 00000EEC
C:\Users\zos24\AppData\Local\Discord\app-1.0.9003\Discord.exe 00001B18
C:\Users\zos24\AppData\Local\Microsoft\OneDrive\21.205.1003.0003\FileCoAuth.exe 00000580
C:\Users\zos24\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00001BF0
C:\Users\zos24\OneDrive\Documents\My Games\FINAL FANTASY XIV - A Realm Reborn\downloads\ffxivupdater.exe 00002E08
C:\WINDOWS\Explorer.EXE 000013D4
C:\WINDOWS\system32\ApplicationFrameHost.exe 00002180
C:\WINDOWS\system32\DllHost.exe 000014C8
C:\WINDOWS\system32\SearchFilterHost.exe 00000CB0
C:\WINDOWS\system32\SettingSyncHost.exe 00001CF4
C:\WINDOWS\system32\ctfmon.exe 000011D4
C:\WINDOWS\system32\sihost.exe 0000134C
C:\WINDOWS\system32\svchost.exe 00000708
C:\WINDOWS\system32\taskhostw.exe 0000037C
C:\Windows\System32\RuntimeBroker.exe 00001228
C:\Windows\System32\SecurityHealthSystray.exe 00001E44
C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 000019B0
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00001794
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 000016F8
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00001D64