Results 1 to 5 of 5
  1. 03-29-2023 12:19 PM #1
    kevin_satron
    Player
    kevin_satron's Avatar
    Join Date
    Apr 2021
    Location
    Gridania
    Posts
    313
    Character
    Kevin Satron
    World
    Typhon
    Main Class
    White Mage Lv 100

    sending email to SE support center in NA website using EU account

    I'm trying to recover my id/password and have sent an email to SE support center in NA website. But i'm using EU account. Will they reply to me even thought it's a different region website?
    (0)
    Reply With Quote Reply With Quote
  2. 03-29-2023 04:19 PM #2
    DrWho2010
    Player DrWho2010's Avatar
    Join Date
    Aug 2013
    Location
    Limsa Lominsa
    Posts
    3,707
    Character
    Maximum Powerful
    World
    Hyperion
    Main Class
    Summoner Lv 100
    They might create a ticket for you with EU support, but they will not be able to help you. You should be going through EU support for an EU account.
    (2)
    Reply With Quote Reply With Quote
  3. 03-29-2023 11:52 PM #3
    Remolia
    Player
    Remolia's Avatar
    Join Date
    Jun 2022
    Posts
    351
    Character
    Remi Poemi
    World
    Omega
    Main Class
    Conjurer Lv 100
    Quote Originally Posted by kevin_satron View Post
    I'm trying to recover my id/password and have sent an email to SE support center in NA website. But i'm using EU account. Will they reply to me even thought it's a different region website?
    They will prob ask u do that again, but via EU support.
    I once send a ticket to NA, by mistake, they asked me to resend it to EU
    (0)
    Reply With Quote Reply With Quote
  4. 03-29-2023 11:58 PM #4
    Hoodcat
    Player
    Hoodcat's Avatar
    Join Date
    Aug 2013
    Posts
    174
    Character
    Carmina Gadelica
    World
    Leviathan
    Main Class
    Gladiator Lv 90
    they cant just forward it themselves to EU man talk about lazy
    (0)
    Reply With Quote Reply With Quote
  5. 03-30-2023 12:11 AM #5
    Jeeqbit
    Player
    Jeeqbit's Avatar
    Join Date
    Mar 2016
    Posts
    7,434
    Character
    Oscarlet Oirellain
    World
    Jenova
    Main Class
    Warrior Lv 100
    Why don't you just do it on the EU support center? Just edit the URL and change it to EU.

    https://support.na.square-enix.com/

    https://support.eu.square-enix.com/
    (0)
    Reply With Quote Reply With Quote
« Previous Thread | Next Thread »