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  1. 11-25-2021 02:34 PM #1
    soultime
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    Nov 2021
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    Character
    Soul Time
    World
    Exodus
    Main Class
    Samurai Lv 80

    Unable to complete version check [30605] [20448] [10009]

    Hi, I can't open my game, and it says: unable to complete version check [30605] [20448] [10009]
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  2. 11-25-2021 08:28 PM #2
    Caetie
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    Dec 2014
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    Character
    Cyndle Lunastrum
    World
    Tonberry
    Main Class
    Arcanist Lv 70
    Which region are you located in? Usually this happens when it's unable to detect an internet connection. If you're on a cabled/wifi internet, do you have the option to try an alternate and connect via hotspot?
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  3. 11-25-2021 09:51 PM #3
    Bubba_fang61
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    Nov 2017
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    Character
    Greg Stark
    World
    Zodiark
    Main Class
    Archer Lv 80
    Had the same issue, but with help from a senior expert from Optus NBN and changing modems was able to rectify the problem.
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  4. 11-26-2021 04:41 AM #4
    soultime
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    Soul Time
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    Exodus
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    Samurai Lv 80
    I don't know how, but it's auto fix this morning. Thanks.
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  5. 11-26-2021 06:03 AM #5
    Arazehl
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    Character
    Julianna Arrisit
    World
    Jenova
    Main Class
    Dancer Lv 90
    Quote Originally Posted by soultime View Post
    I don't know how, but it's auto fix this morning. Thanks.
    Your launcher updated itself. If you run across it again, you can google the error codes you get for ffxiv and it will pull up a fix.
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  6. 12-04-2021 03:53 AM #6
    Thukoolo
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    Good morning everyone and thank you for posting in the Final Fantasy XIV Technical Support Forums.

    This thread will be moved to the 'Closed Concerns' sub forum as the issue has been resolved.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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