Account Suspended and Flagged Compromised

[Jojoya]

Account Support is the best place to go to get answers. There's nothing that can be done by the forums, and it's not a Technical Support issue.

Also EU player and can buy crysta no problem, maybe put a ticket in and ask why you are having issues. At least you will get a definitive answer.

I think you might have missed the part where Iscah said she is from Australia.

While Australian players are required to use EU licensing, they're still limited by policy/laws/regulations specific to Australia. Some payment methods aren't available, and there's all sorts of FF merchandise they cannot buy direct from the SE Store even if it appears on the EU store. They have to go through third party vendors that will purchase the item on their behalf then ship it to them (usually at crazy price mark ups).

Something similar could be happening with the OP as a resident of India.

[Runne]

Hi I am facing the same issues Did you by chance solve the problem?

[ash_mohak]

Same exact issue, unable to buy crysta or Add a credit or debit card to pay for subscription.

[Limecat]

The OP is level 90 now and had the problem a year and a half ago, prior to EW launch, so it must have gotten resolved through customer support. There's also the new thing in the last couple months where some forms of payment are no longer accepted due to SE using a new payment processor, though if you're getting the error about account compromise it's probably not that.