Random fps drops till its impossible to play

[Stasya]

Hello, while playing this game, randomly in any location (city, raid, dungeon) i get sudden fps drops by chunks of ~30-40 fps then its continues with maximum fps being dropping more till its impossible to play
I have i5 4570, 1650 and 16gb ram with 60-90 fps in raids/alliance raids on standart high settings and easy 100+ on low. In any other games especially cpu/gpu heavy like mhw or doom eternal i have not experienced this kind of problem (esp mhw with easy 50-80 fps with some high settings + dx12 on).
There are none programs that "would" try to interfere with ff14 client while this happening and the only thing that i can see in task manager is that ff14 consumes way more cpu than usual (which is aswell random +10-40%)
I have tried to play with settings especially windowed/no border/full screen but it doesnt matter this will happen at complete random (either not happen at all for hours or will keep happening in a span of hour). Also i have tried to roll back nvidia drivers but it didnt helped.

[Dynratygus]

Good morning and thank you for posting in the Final Fantasy XIV Technical Support Forums


Does this issue occur if the resolution of the game is lowered? Can you submit a Final Fantasy XIV system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

Thank you for visiting the Final Fantasy XIV Technical Support Forums

[Stasya]

SYSTEM_OS Windows 10 Pro 64-разрядная (6.2, сборка 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i5-4570 CPU @ 3.20GHz (4 CPUs), ~3.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS 0333
SYSTEM_LANGUAGE русский (формат: русский)
SYSTEM_MEMORY 16293.957MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18341.957MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 418.567GB SYSTEM_FREEDISC_SPACE 262.633GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 0.342GB SYSTEM_FREEDISC_SPACE 0.080GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 209.596GB SYSTEM_FREEDISC_SPACE 51.965GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 439.411GB SYSTEM_FREEDISC_SPACE 217.625GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 491.210GB SYSTEM_FREEDISC_SPACE 312.990GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1650
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 1650
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 3962.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8146.979 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7ad69efe14475762\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7ad69efe14475762\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7ad69efe14475762\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7ad69efe14475762\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.5751
SYSTEM_GRAPHICS_DRIVER_DATE 11/22/2020 03:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Английский
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND DELL S2340L (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {75B83F11-804A-43B1-81CD-D67D37B104DD}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.38.60
SYSTEM_SOUND_DRIVER_LANGUAGE Английский
SYSTEM_SOUND_DRIVER_DATE 5/3/2021 03:00:00
SYSTEM_SOUND Цифровое аудио (S/PDIF) (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {27230FF0-9793-4711-9BF2-421ACFBB1B02}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.264
SYSTEM_SOUND_DRIVER_LANGUAGE Английский
SYSTEM_SOUND_DRIVER_DATE 5/9/2020 03:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Мышь
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Клавиатура
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {34C445B0-7E00-11EB-8001444553540000}
SYSTEM_INPUT_NAME G102 LIGHTSYNC Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {34C46CC0-7E00-11EB-8002444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {34C4BAE0-7E00-11EB-8003444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {34C50900-7E00-11EB-8004444553540000}
SYSTEM_INPUT_NAME G102 LIGHTSYNC Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {34C53010-7E00-11EB-8005444553540000}
SYSTEM_INPUT_NAME G102 LIGHTSYNC Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {34C53010-7E00-11EB-8006444553540000}
SYSTEM_INPUT_NAME G102 LIGHTSYNC Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Random fps drops till its impossible to play — Mozilla Firefox
Параметры
Параметры
Microsoft Text Input Application


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C:\Windows\system32\taskhostw.exe 00001414
C:\Windows\system32\wbem\unsecapp.exe 0000202C
E:\Steam Extra 2\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher64.exe 000003C0
E:\Steam Extra 2\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 00000C0C
G:\Mozilla\firefox.exe 00001474
Also yes i have tried to play game with different resolutions (1920x1080 or 1600x900) it doesnt matter (game sort of "recovers" fps when changing instances (like leaving dungeon or tp out) BUT fps will drop in same manner again)

[Stasya]

I still expirience this issue. So far the only thing i noticed: strict 60 fps setting greatly reduces chances of this happening while playing game but still sometimes this thing occurs.
I dont mind restarting game right now cause there is no queue on server i play.
But i feel like its more an engine bug (considering what i have read about playing with 60+ fps in ff14) and i fear that this issue will persist in Endwalker and with that i wont be able to do raids sometimes.
I hope theres still solution to this.
������

[Kirika-]

Your nVidia graphics card drivers are way out of date
SYSTEM_GRAPHICS_DRIVER_DATE 11/22/2020 03:00:00

Head over to nVidia's website and download the current drivers for your GTX 1650.
Then Google search for the utility called "DDU", download and run it, which removes video card drivers/settings/registries completely, that helps correct issues with different revisions and versions of drivers orphaned or conflicting on a computer causing issues, then install the new drivers you downloaded.

Another thing to check is the CPU performance and temperatures. A Core i5 4th-gen CPU is fairly old, if it is also in an old computer, the thermal compound on the heat sink may have broken down/dried out and is not transferring heat as efficiently as the system needs. An overheated CPU slows itself down, directly hitting performance in gaming.
Google search for HWMonitor, download and run it in the background during a gaming session to see what the temperatures reached and what the CPU performance did while gaming.
If the CPU gets too hot (over 90c) and the clock frequency drops low, then open up the computer to see what is causing the CPU to not be able to shed heat per requirements.
As I said, look for bad thermal compound and also check for proper airflow, dirty heat sinks and fans, and loose heat sinks.

Also, FF14 has been known to have issues in some cases when not installed on the OS drive.
If you have room on your OS drive, install the game client there.

[Stasya]

I have did rollback of nvidia drivers and windows 10 just to see if its just driver issue or windows update issue (it is not) and tried to do clean install of nvidia driver it does not matter
I have did thermal replace like last year and from my expirience cpu temp was never above 50-55 in any game ever (yes its slow intel cpu that doesnt heat at all), from just CPU usage ff14 is 30-50% its not like mhw that eats 80% on 1080p and high settings (and still playable 50+ fps without similar bug)

The only thing i can try here is moving ff14 to SSD with OS

[Kirika-]

tried to do clean install of nvidia driver it does not matter

If you used the "Perform clean install" option via the nVidia drivers installer, that rarely cleans out orphaned/bugged/corrupted files and registry settings.
That is why I recommend using DDU.