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Thread: ERROR .DLLs Etc

  1. #1
    Player
    RiozNewbie's Avatar
    Join Date
    Oct 2021
    Posts
    5
    Character
    Rioz Newbie
    World
    Odin
    Main Class
    Paladin Lv 80

    ERROR .DLLs Etc

    [IMG] https://img2.finalfantasyxiv.com/acc...ec78a58009.png [/IMG]

    I hope this Image loads, BUT i've had this error for 2 years now only on this game. ALL drivers up to date it only happens on this game. Please give me a fix. i've reinstalled the game countless times too. it causes boot crashes, hard crashes and dx crashes. Again ONLY on FFXIV does this happen.
    (0)

  2. #2
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Good morning and thank you for posting in the Final Fantasy XIV Technical Support Forums

    Can you submit a Final Fantasy XIV system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.' Additionally, were any updates or changes made to the PC?

    Thank you for visiting the Final Fantasy XIV Technical Support Forums
    (0)

  3. #3
    Player
    RiozNewbie's Avatar
    Join Date
    Oct 2021
    Posts
    5
    Character
    Rioz Newbie
    World
    Odin
    Main Class
    Paladin Lv 80
    Good Morning, sorry late reply and Just usual updates for Windows, Again this has been happening for two years and only with this game.



    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument C:\Users\zacht\Documents
    FINAL FANTASY XIV ONLINE F:\SquareEnix
    FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride unspecified


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
    SYSTEM_CPU AMD Ryzen 7 1800X Eight-Core Processor (16 CPUs), ~3.8GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
    SYSTEM_BIOS BIOS Date: 07/28/20 18:19:24 Ver: 05.0000D
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 16320.563MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 22464.563MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 110.760GB SYSTEM_FREEDISC_SPACE 11.408GB
    SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 66.701GB
    SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.759GB SYSTEM_FREEDISC_SPACE 37.379GB
    SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 3726.006GB SYSTEM_FREEDISC_SPACE 48.470GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS Radeon RX Vega
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x687F)
    SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
    SYSTEM_GRAPHICS_VRAM 8119.570 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 8160.281 MB
    SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
    SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (144Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0372402.inf_amd64_ac618ec7b5ee5b9e\B372333\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0372402.inf_amd64_ac618ec7b5ee5b9e\B372333\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0372402.inf_amd64_ac618ec7b5ee5b9e\B372333\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0372402.inf_amd64_ac618ec7b5ee5b9e\B372333\amdxc64.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.13025.5005
    SYSTEM_GRAPHICS_DRIVER_DATE 10/5/2021 01:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND Headphones (Oculus Virtual Audio Device)
    SYSTEM_SOUND_DEVICE_ID {46894D42-F788-4897-8471-ABB6DEB9671C}
    SYSTEM_SOUND_DEVICE_NAME oculusvad.sys
    SYSTEM_SOUND_DRIVER_VERSION 13.3.46.740
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 2/11/2021 01:00:00
    SYSTEM_SOUND Speakers (Razer Audio Controller - Game)
    SYSTEM_SOUND_DEVICE_ID {6730B612-C0D4-425A-ADF7-9ED266D06EE5}
    SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
    SYSTEM_SOUND_DRIVER_VERSION 10.0.15063.0
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 9/18/2019 01:00:00
    SYSTEM_SOUND Speakers (Realtek High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {F4603DE4-17A4-43DE-A88B-888B6C5AFCB6}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.0.1.8339
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 1/2/2018 01:00:00
    SYSTEM_SOUND Speakers (THX Spatial - Synapse)
    SYSTEM_SOUND_DEVICE_ID {A7B9CF1A-69FC-4005-A16A-0E7F1DC9A20E}
    SYSTEM_SOUND_DEVICE_NAME THXVAD.sys
    SYSTEM_SOUND_DRIVER_VERSION 10.0.15063.0
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 9/18/2019 01:00:00
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {BD288AA0-2727-11EA-8001444553540000}
    SYSTEM_INPUT_NAME Razer BlackWidow Chroma V2
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {BD288AA0-2727-11EA-8002444553540000}
    SYSTEM_INPUT_NAME Razer DeathAdder Elite
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {BD2AFBA0-2727-11EA-8003444553540000}
    SYSTEM_INPUT_NAME Razer DeathAdder Elite
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {BD2AFBA0-2727-11EA-8004444553540000}
    SYSTEM_INPUT_NAME Razer DeathAdder Elite
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {BD2AFBA0-2727-11EA-8005444553540000}
    SYSTEM_INPUT_NAME Razer DeathAdder Elite
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {BD2AFBA0-2727-11EA-8006444553540000}
    SYSTEM_INPUT_NAME HID-compliant consumer control device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {BD2AFBA0-2727-11EA-8007444553540000}
    SYSTEM_INPUT_NAME Razer BlackWidow Chroma V2
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {0AE57F20-1097-11EA-8005444553540000}
    SYSTEM_INPUT_NAME Pentablet HID
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {AFE767C0-B64C-11EB-8003444553540000}
    SYSTEM_INPUT_NAME spacedesk virtual HID Device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {0AE5A630-1097-11EA-8008444553540000}
    SYSTEM_INPUT_NAME Pentablet HID
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 4 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {BD2AFBA0-2727-11EA-8008444553540000}
    SYSTEM_INPUT_NAME Razer BlackWidow Chroma V2
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {4EE156E0-7375-11EA-8002444553540000}
    SYSTEM_INPUT_NAME Pentablet HID
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {22A6EEB0-B0EB-11EA-8003444553540000}
    SYSTEM_INPUT_NAME Razer Audio Controller
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {4EE17DF0-7375-11EA-8003444553540000}
    SYSTEM_INPUT_NAME Pentablet HID
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {5A5E5D70-7D79-11EA-8002444553540000}
    SYSTEM_INPUT_NAME Razer BlackWidow Chroma V2
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {46E02170-7D79-11EA-8001444553540000}
    SYSTEM_INPUT_NAME HID-compliant consumer control device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {F7C71210-9A84-11E9-8009444553540000}
    SYSTEM_INPUT_NAME Controller (Xbox One For Windows)
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 16 SYSTEM_GAMEPAD_FOV 1
    SYSTEM_INPUT {DE998630-C834-11EB-8001444553540000}
    SYSTEM_INPUT_NAME Razer Sei
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {ADC71E90-4437-11EB-8001444553540000}
    SYSTEM_INPUT_NAME HID-compliant consumer control device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0


    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    FFXIVLauncher
    ERROR .DLLs Etc - Google Chrome
    Microsoft Store
    Microsoft Store
    ff-related - Discord
    Microsoft Text Input Application
    leplus_srv
    Settings
    Settings
    Mail
    Inbox - Zach Tyson ‎- Mail


    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

    Heroes of Might and Magic 3 Complete
    Venetica
    Diablo
    STAR WARS® Jedi Knight: Mysteries of the Sith
    STAR WARS® Jedi Knight: Dark Forces 2
    Cyberpunk 2077
    The Elder Scrolls II: Daggerfall
    Way of the Samurai 4
    Sid Meier's Pirates! - Live the Life
    Hellblade: Senua's Sacrifice
    Homeworld - Emergence
    MSI Afterburner 4.6.2 Beta 2
    Battle.net
    CrystalDiskInfo 8.3.0
    Diablo II Resurrected
    Diablo III
    Google Chrome
    Microsoft Halo
    CyberLink Media Suite 10
    Kaspersky Total Security
    Kaspersky Secure Connection
    LenovoUsbDriver 1.1.41
    Microsoft Edge
    Microsoft Edge Update
    Microsoft Edge WebView2 Runtime
    nGlide 2.10
    OnePlus USB Drivers 1.00
    Origin
    Overwatch
    RamCache II
    Razer Cortex
    Razer Synapse
    Red Dead Redemption 2
    Rockstar Games Launcher
    Rockstar Games Social Club
    RivaTuner Statistics Server 7.3.1
    StarCraft II
    Steam
    Toontown Rewritten
    Ubisoft Connect
    Tom Clancy's Ghost Recon Wildlands
    Tom Clancy's The Division 2
    Assassin's Creed Odyssey
    Tom Clancy's Rainbow Six Siege
    WinCDEmu
    World of Warcraft
    Zandronum
    AOMEI Partition Assistant Standard Edition 8.4
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
    Microsoft .NET Core SDK - 2.1.202 (x64)
    UE4 Prerequisites (x64)
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
    Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29914
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    CyberLink Media Suite 10
    Geeks3D FurMark 1.27.0.0
    CyberLink Power2Go 8
    FINAL FANTASY XIV ONLINE
    Microsoft XNA Framework Redistributable 4.0
    osu!
    CyberLink Media Suite 2
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
    Bethesda.net Launcher
    Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29914
    Launcher Prerequisites (x64)
    CyberLink PhotoDirector 4
    The Sims™ 4
    Xperia Companion
    Kaspersky Total Security
    Mobile Assistant
    Microsoft Visual C++ 2005 Redistributable
    MSXML 4.0 SP2 Parser and SDK
    GOG GALAXY
    Microsoft Visual C++ 2005 Redistributable
    USB20 PC Camera-268
    GameInput Redistributable
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.28.29913
    STAR WARS™ Battlefront™ II
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Jurassic Park Operation Genesis
    Microsoft Visual C++ 2005 Redistributable
    SD Card Formatter
    CCleaner Update Helper
    CyberLink PowerBackup 2.6
    Dragon Age: Origins
    Epic Games Launcher
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
    Asus Sonic Radar 3
    Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29914
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
    Neverwinter Nights Platinum Edition
    CyberLink LabelPrint 2.5
    voopoo version 2.0.0.6
    Launcher Prerequisites (x64)
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
    Xperia Companion
    AI Suite 3
    Asus Sonic Studio 3
    STAR WARS Jedi - Fallen Order™
    STAR WARS Jedi: Fallen Order™ Deluxe Upgrade
    Rise and Fall
    Dragon Age™: Inquisition
    Dragon Age™ II
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Kaspersky Secure Connection
    Realtek High Definition Audio Driver
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
    Artix Game Launcher 2.0.4
    7-Zip 19.00 (x64)
    AMD Software
    Windows Driver Package - MediaTek Inc. (wdm_usb) Ports (01/22/2015 3.0.1504.0)
    CCleaner
    CPUID HWMonitor 1.43
    CPUID ROG CPU-Z 1.78
    DAEMON Tools Lite
    Krita (x64) 4.2.7.1
    Oculus
    Intel(R) Network Connections 21.1.30.0
    EARTH DEFENSE FORCE 5
    Warhammer 40,000: Inquisitor - Prophecy
    STAR WARS™ Battlefront (Classic, 2004)
    Arma 3
    Destiny 2
    NieR Replicant ver.1.22474487139...
    Worms Rumble
    DEATH STRANDING
    Yakuza: Like a Dragon
    BPM: BULLETS PER MINUTE
    Old School RuneScape
    In Silence
    Aliens: Fireteam Elite
    Torchlight II
    Castle Crashers
    Kerbal Space Program
    DayZ
    Insurgency
    The Elder Scrolls III: Morrowind
    The Elder Scrolls IV: Oblivion
    Fallout: New Vegas
    No More Room in Hell
    Duke Nukem 3D: Megaton Edition
    Shadow Warrior Classic Redux
    Sacred 2 Gold
    Final DOOM
    DOOM II: Hell on Earth
    War for the Overworld
    Space Engineers
    Plague Inc: Evolved
    SimCity 4 Deluxe
    SteamVR
    Mount & Blade II: Bannerlord
    Edge Of Eternity
    Worms World Party Remastered
    No Man's Sky
    Stellaris
    Pillars of Eternity
    Don't Starve Together
    LEGO® Star Wars™: The Complete Saga
    LEGO® Star Wars™ III: The Clone Wars™
    HuniePop
    Middle-earth™: Shadow of War™
    STAR WARS™ X-Wing vs TIE Fighter: Balance of Power Campaigns™
    Hollow Knight
    DOOM
    Rise of the Tomb Raider
    Borderlands 3
    Little Nightmares
    Wallpaper Engine
    Farming Simulator 17
    Warhammer 40,000: Dawn of War - Game of the Year Edition
    Warhammer 40,000: Dawn of War - Dark Crusade
    Titan Quest Anniversary Edition
    Spec Ops: The Line
    Ashes of the Singularity: Escalation
    theHunter: Call of the Wild™
    Warhammer 40,000: Inquisitor - Martyr
    Left 4 Dead 2
    Metin2
    Saints Row: The Third
    Pavlov VR
    Monster Hunter: World
    Devil May Cry 5
    STAR WARS™ Jedi Knight: Jedi Academy™
    Star Wars: Battlefront 2 (Classic, 2005)
    The Elder Scrolls V: Skyrim VR
    Remnant: From the Ashes
    SUPERHOT VR
    Portal 2
    MORDHAU
    Jurassic World Evolution
    Dungeon Defenders
    Phasmophobia
    DOOM Eternal
    Destroy All Humans!
    Age of Empires II: Definitive Edition
    Noita
    Valheim
    Master Levels for DOOM II
    Warhammer 40,000: Dawn of War - Winter Assault
    Among Us
    Halo: The Master Chief Collection
    Vulkan Run Time Libraries 1.0.54.0
    Vulkan Run Time Libraries 1.0.65.1
    WinRAR 5.71 (64-bit)
    SonicStudio3Setup
    AMD User Experience Program Installer
    Microsoft .NET Core Host - 2.0.9 (x64)
    NahimicSettingsConfigurator
    Microsoft .NET Core SDK - 2.1.202 (x64)
    Xperia Companion Service
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
    Intel(R) Network Connections 21.1.30.0
    AMD DVR64
    Microsoft Update Health Tools
    ProductDaemonSetup
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
    SonicMapperConfigurator
    ProfileSwitcherCleanup
    ApoDispatchConfigurator
    RyzenMasterSDK
    Microsoft .NET Core Host FX Resolver - 2.0.9 (x64)
    Pentablet version 1.4.5.1903
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
    Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29913
    HoMM III Compatibility Database
    Star Wars X-Wing vs. TIE Fighter
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
    AMD Settings
    Microsoft ASP.NET Core 2.0.9 Runtime Package Store (x64)
    vJoy Device Driver 2.1.9.1
    Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727
    Virtual Desktop Service
    Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
    Microsoft .NET Core Runtime - 2.0.9 (x64)
    SonicRadar3Setup
    DeviceRoutingConfigurator
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727
    Microsoft Visual C++ 2005 Redistributable (x64)
    AMD WVR64
    NVIDIA PhysX System Software 9.17.0524
    NVIDIA Install Application
    Virtual Desktop Streamer
    Paradox Launcher v2
    Branding64
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
    UE4 Prerequisites (x64)
    Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29913
    MSI Kombustor 4.0.1.0 (64-bit)
    spacedesk Windows DRIVER


    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00004678
    C:\Program Files (x86)\Razer\Razer Services\Razer Central\CefSharp.BrowserSubprocess.exe 00002C70
    C:\Program Files (x86)\Razer\Razer Services\Razer Central\Razer Central.exe 00002CC4
    C:\Program Files (x86)\Razer\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe 0000384C
    C:\Program Files (x86)\Razer\Synapse3\WPFUI\Framework\Razer Synapse 3 Host\Razer Synapse 3.exe 00002BEC
    C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00003904
    C:\Program Files (x86)\Steam\steam.exe 00002398
    C:\Program Files\AMD\CNext\CNext\AMDRSSrcExt.exe 00004148
    C:\Program Files\AMD\CNext\CNext\QtWebEngineProcess.exe 00001514
    C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe 00002F54
    C:\Program Files\AMD\CNext\CNext\cncmd.exe 00004544
    C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00000638
    C:\Program Files\WindowsApps\Microsoft.WindowsStore_12107.1001.15.0_x64__8wekyb3d8bbwe\WinStore.App.exe 000048F4
    C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.14326.20544.0_x64__8wekyb3d8bbwe\HxOutlook.exe 00001A9C
    C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_16005.14326.20544.0_x64__8wekyb3d8bbwe\HxTsr.exe 00003044
    C:\Users\zacht\AppData\Local\Discord\app-1.0.9003\Discord.exe 00001198
    C:\WINDOWS\Explorer.EXE 0000351C
    C:\WINDOWS\System32\spacedeskServiceTray.exe 000019F4
    C:\WINDOWS\System32\svchost.exe 00002340
    C:\WINDOWS\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00003410
    C:\WINDOWS\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 0000236C
    C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 000009FC
    C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 00002CAC
    C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000001E0
    C:\WINDOWS\system32\ApplicationFrameHost.exe 00002C40
    C:\WINDOWS\system32\SettingSyncHost.exe 00003B3C
    C:\WINDOWS\system32\cmd.exe 000042C0
    C:\WINDOWS\system32\conhost.exe 000013A4
    C:\WINDOWS\system32\sihost.exe 0000402C
    C:\WINDOWS\system32\svchost.exe 00003BE8
    C:\WINDOWS\system32\taskhostw.exe 00003944
    C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00003B18
    C:\Windows\System32\RuntimeBroker.exe 0000270C
    C:\Windows\System32\SystemSettingsBroker.exe 00000870
    C:\Windows\System32\oobe\UserOOBEBroker.exe 00000A1C
    C:\Windows\System32\smartscreen.exe 00004658
    D:\Oculus\Support\oculus-runtime\OVRServer_x64.exe 00003E94
    F:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 0000082C
    F:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00003EF4

    The copy of the Display
    (0)

  4. #4
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    On the system report, it shows the game is installed a secondary drive. are you able to reinstall it on the C drive? Additionally, can you try running the game in a lower resolution? Additionally does it crash if its running in windowed mode or borderless full screen?

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)

  5. #5
    Player
    RiozNewbie's Avatar
    Join Date
    Oct 2021
    Posts
    5
    Character
    Rioz Newbie
    World
    Odin
    Main Class
    Paladin Lv 80
    Yes it crashes regardless. Even on start up on the Login screen, will always happen once then I have to reload the launcher to log in. I have also tried windowed and borderless, I will try Lowering to 1080p instead of 1444p but i highly doubt this will help. ALSO I cannot move the game to my main drive as there is not enough room. WHY would the game need going on the main drive?
    Thank you
    (0)

  6. #6
    Moderator Thukoolo's Avatar
    Join Date
    Aug 2021
    Posts
    315
    Greetings and thank you for the reply RiozNewbie,

    Generally speaking, moving Final Fantasy XIV to the main drive will cause less issues to arise down the line than the secondary drive(s). We recommend to perform a clean boot by opening the task manager and selecting the 'Start up' Tab. Disable everything and then restart the PC. Additionally, you may to want try switching to DirectX 11 support by selecting the ‘Config’ button on the launcher. Please let us know if these methods helped with this issue.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums!
    (0)
    Last edited by Thukoolo; 11-12-2021 at 03:15 AM.

  7. #7
    Player
    RiozNewbie's Avatar
    Join Date
    Oct 2021
    Posts
    5
    Character
    Rioz Newbie
    World
    Odin
    Main Class
    Paladin Lv 80
    I am already using DX11 and I will try disabling everything then. I don't know if this will work though
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  8. #8
    Player
    RiozNewbie's Avatar
    Join Date
    Oct 2021
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    5
    Character
    Rioz Newbie
    World
    Odin
    Main Class
    Paladin Lv 80
    Quote Originally Posted by Thukoolo View Post
    Greetings and thank you for the reply RiozNewbie,

    Generally speaking, moving Final Fantasy XIV to the main drive will cause less issues to arise down the line than the secondary drive(s). We recommend to perform a clean boot by opening the task manager and selecting the 'Start up' Tab. Disable everything and then restart the PC. Additionally, you may to want try switching to DirectX 11 support by selecting the ‘Config’ button on the launcher. Please let us know if these methods helped with this issue.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums!
    This did not work
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  9. #9
    Player
    Larirawiel's Avatar
    Join Date
    Feb 2019
    Location
    Aldrassil
    Posts
    2,483
    Character
    Larirawiel Caennalys
    World
    Shiva
    Main Class
    White Mage Lv 100
    Hey, such errors can be caused by antivirus software. I would remove those Kaspersky programs. Windows Defender is good enough and not so invasive like other antivirus software. The second thing is, this RamCache II, uninstall it also please. And the third thing, with tools like CCleaner you can damage your Windows installation. I would not use those tools.

    Cheers
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  10. #10
    Player
    SillyCrow's Avatar
    Join Date
    Aug 2021
    Location
    Gridania
    Posts
    172
    Character
    M'yahrah Raha
    World
    Exodus
    Main Class
    Machinist Lv 100
    Quote Originally Posted by Larirawiel View Post
    Hey, such errors can be caused by antivirus software. I would remove those Kaspersky programs. Windows Defender is good enough and not so invasive like other antivirus software. The second thing is, this RamCache II, uninstall it also please. And the third thing, with tools like CCleaner you can damage your Windows installation. I would not use those tools.

    Cheers
    Instead of doing that, add the game folder to your anti-virus exceptions first and see how that goes.

    If you end up using Windows Defender, I think you can do the same thing.
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