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  1. 10-19-2021 09:19 PM #1
    Varva
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    Varva Opalli
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    Lich
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    Botanist Lv 80

    Login Widget Error

    I have not been able to log in to FF14 on my PS4 for the last week or so. On the login screen, instead of the usual login widget where I enter my username and password, there is a message in Japanese with a maintenance icon. I have reached out for translations and apparently, it says: under maintenance try later. This has persisted for over a week. Any ideas on how to fix it?
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  2. 10-22-2021 02:29 AM #2
    Dynratygus
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    Good morning and thank you for posting in the Final Fantasy XIV Technical Support Forums

    Could you try doing the following trouble shooting:

    Please make sure that "Cookies" and "JavaScript" are ENABLED on the PSN browser. If they are already checked, please uncheck them then recheck them.


    Thank you for visiting the Final Fantasy XIV Technical Support Forums
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  3. 10-26-2021 11:51 PM #3
    Varva
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    Varva Opalli
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    Lich
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    Botanist Lv 80
    Thank you very much. It worked!!! However, I also had to delete my cookies.
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  4. 10-30-2021 02:23 AM #4
    Dynratygus
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    Good afternoon and thank you for the reply

    I am glad that are you are no longer experiencing this issue. If you have any more questions or concerns, please post again in the technical support forums.

    This thread will be moved to "Support Center Resolved"
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