Honestly I can't recommend the recovery request at all.
I received a whisper in game while questing in Limsa around 11 PM Oct 17th that said there was a giveaway going on and you have to reply to a forum to sign up. I thought that sounded fishy and decided to google it to see if there were any scams like this going on. I saw a forum link that mentioned the same message and people had responded with their experience, so I went to it as it looked like a square enix forum(just like this one). It tells me to log in to view the forum, I think nothing of it because this wasn't the link sent to me, and not even a minute later my character is logged out. I tried to log back in but it said my password was incorrect. I log into discord with my guildies and they say they see me in Uldah; I knew then I had been hacked. My in-game husband happened to join us at this moment and I explain what had happened, he immediately logged in and ported to me in Uldah and saw me targeting someone named Bao Fenx. My guildies joined him and they took pictures, I changed my password and activated a token and reported everything to SE; I lost 46 million gil all told. I completed the GDR request which took a little more than a week, they rolled the game back but this left me in a worse position than before. They rolled me back to a time before I had the money and upgraded my gear. My 520 paladin and level 80 blacksmith lost their gear and melds, my 520 bard lost her melds as well as my samurai and my white mage gear was rolled back from 525 to 523. Now I have 500k and I have to rebuy my BS gear and all of the melds for my paladin, samurai and bard and get my two cryptlurker pieces my white mage had.
On top of this, a friend of a guildie also got hacked I think by the same person I did as they did go to the link and when they got their account back they saw that Bao Fenx was invited into their guild and left not long after. They were robbed of their FC money and their personal money, but the name they originally registered their account with is different from what it is now and SE won't do the request because the ID doesn't match. So beware of Bao Fenx if you see them and be sure you have your account data up to date.
But honestly, I can't recommend the GDR. I can't tell you how disheartening and defeating this whole process has been. I've now been screwed twice, once by the hacker and now by SE and all they can say is there isn't a guarantee when they do the recovery. I wish I hadn't made the request at all.