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  1. #1
    Player
    Blood-Wolfe's Avatar
    Join Date
    Aug 2013
    Posts
    3
    Character
    Hjalldirn Torguud
    World
    Jenova
    Main Class
    Rogue Lv 63
    I appreciate the replies but I've spent way too much time troubleshooting and have already tried everything both have suggested, and some of those are my defaults like no overlays, and I don't OC. Of all my testing this weekend, it seems to only happen in Stormblood zones meaning it is a Square Enix issue and not my computer. My computer was built by me and only 3 months ago and has no integrated/onboard GPU, and I don't use a multi-monitor setup (I stated I have a single 3440x1440 ultrawide) and power cycling everything was already done at the start of my troubleshooting.

    Now, before you say anything else about that to try and blame me, I work in IT (Network Engineer) and I am certified A+ tech (basic I know but still means I know my hardware and how to handle and build PC's), MS365 Certified MDAA and about to start studying for NSE 4. I may have only started this as a career recently but I've been doing all this on my own for well over 20 years doing my own PC building (including opening laptops about 15 years ago onward to upgrade, re-paste, etc.), troubleshooting and networking. That said, I spent a lot of time troubleshooting before posting and every single time, it happens only when I am in Stormblood zones with the exception of once or twice at the Golden Saucer but then I realized it crashed as I was teleporting there from Rhalgr's Reach so can't say for sure if it was due to Stormblood or not but since all of the other testing in and out of Stormblood has only resulted in crashing in Stormblood content. I was in-game in Limsa Lominsa for over an hour then again in Ul'dah for about an hour all without issue. Tried again in Castrum Oriens and crashed around 17-20 minutes in.

    Now, your first line Breakbeat you say "As much as you want to believe it's a problem on SE's end, if that were the case, yours wouldn't be the sole complaint in the Tech Support forums about this error.", I think you need to look around because mine is NOT the sole complaint and I have come across this complaint in these tech support forums and if you google just the error alone without mentioning FFXIV, it still all comes up with results related to FFXIV. I've seen posts from just back in September 2021 about this error in these forums so just because it's the only one in your view of the forums without searching does NOT mean mine is the sole complaint so please stop making such comments. Just what is on page 1 is NOT an indicator that mine is the only complaint. Go to page 2 and there is another one from Sept.24 2021 and doing a search I find another from Oct.3, 2021, Sept.3, 2021 and I can go on and on if you really want me to. Just searching "fatal DirectX error" brings up a total of 119 results and a lot are from 2021 and it seems it worsened with 5.5, but posts I have read from prior to 5.5 seems it was frequent in Stormblood.

    Sure it happens to different players anywhere in the game but the majority of what I find seems to be Stormblood and then ever since 5.5. I can't confirm personally that it's from 5.5 because up until literally a week ago (and in which I didn't get to playing much in Stormblood until Friday which correlates to the time frame of when these issues happened) I wasn't in Stormblood content until Friday (was doing my ninja quests catching up once I was back after a small break) but didn't get much play time until Saturday in Stormblood. The only thing I can personally can confirm is that it is a constant, and a guarantee, that it happens to me when in Stormblood content.
    (1)

  2. #2
    Player
    Larirawiel's Avatar
    Join Date
    Feb 2019
    Location
    Aldrassil
    Posts
    2,515
    Character
    Larirawiel Caennalys
    World
    Shiva
    Main Class
    White Mage Lv 100
    Quote Originally Posted by Blood-Wolfe View Post
    I appreciate the replies but I've spent way too much time troubleshooting and have already tried everything both have suggested, and some of those are my defaults like no overlays, and I don't OC. Of all my testing this weekend, it seems to only happen in Stormblood zones meaning it is a Square Enix issue and not my computer. My computer was built by me and only 3 months ago and has no integrated/onboard GPU, and I don't use a multi-monitor setup (I stated I have a single 3440x1440 ultrawide) and power cycling everything was already done at the start of my troubleshooting.
    Then i guess there is a faulty hardware component in your computer. It can be the memory or CPU or the motherboard. My first rig had that problem too with the direct x error. Then i've found out that the CPU had propably a defect in the CPU cache. I RMA'd my computer, got a new one and the problem is fixed and occurs only randomly when i watch videos on my second monitor.

    FF14 is very unusual when it comes to hardware utilization. When i disable the DOCP/XMP profile then the performance impact is relatively huge and i get a 10% performance hit. This is not very common that an application depends so strong on memory bandwith. I guess that triggers some errors in the hardware. The FF14 benchmarks are IMHO also very good stability test utilities.

    Cheers
    (0)