During the time period below, a communication failure occurred on certain Internet routes for upstream Internet service providers.

The situation below may have occurred as a result of this, but the underlying issues from our Internet provider have been addressed.

Furthermore, as a temporary means of addressing these technical difficulties, we performed an emergency maintenance on the Lodestone's login function from Oct. 7, 2021 9:37 a.m. to 12:44 p.m. (PDT), but the Lodestone can now be used normally.

[Date & Time]
Oct. 7, 2021 9:25 a.m. to 10:10 a.m. (PDT)
Oct. 7, 2021 16:25 to 17:10 (GMT)
Oct. 7, 2021 17:25 to 18:10 (BST)

[Details]
・Disconnected from EU data center Worlds
・Difficulty logging in to EU data center Worlds
・Difficulty accessing, sending, and receiving data from EU data centers
・Unable to use the Lodestone properly

[Affected Service]
- FINAL FANTASY XIV
- The Lodestone