Greetings and thank you for the reply,

Could you attempt the following if it has not been done already:

- Run the game with no programs in the background
- Try running the game as an administrator
- Lower the resolution, try running the game in windowed or borderless fullscreen mode
- Make sure the game is allowed through any fire wall or anti virus programs


Also, you try using a registry cleaner such as CC cleaner? It will run and remove files that may have been left behind by installation another activity on the PC. To so, please remove the game and then restart the PC. Run the registry cleaner and then restart the computer. Once the computer has been reset please reinstall the game again. After reinstalling the game, please restart the PC once more. Once the PC has been reset, please launch the game.

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