Greetings fellow Eorzean!

For us to better assist you, please respond with the following information:

Platform? (Steam/Windows/Mac etc.)
Wired or WIFI connection?
Are there other programs being used when running FFXIV?
When the disconnect occurs/How often? Does it happen at a specific time frame or day?
Does this only happen to one character or all characters?
Do you have any firewall or anti-virus software installed? If so, which ones?
Internet Service Provider:
All steps taken to resolve the issue:

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