Hi,

I could successfully launch the game, go to chose data center and select characters etc. But when I chose my main character to enter the game, after queueing and loading, the game just disappear without any error code.
I have tried
(1) to delete my profile in Document>My Game, but it does not work.
(2) to delete the game and reinstall, but it does not work.
(3) to create other characters and I was able to successfully log in and enter the game.

This happens after repeatedly having the direct 11 error. But previously, after restart the game or computer, the direct 11 error will not occur. This time, it seems that something is wrong with this character.

This is very frustrating, I have tried several mentioned resolutions but none works so far. Hope to receive some support.