Quote Originally Posted by Moonlite View Post
Sorry I am confused. What refresh? I check moogle and click all the buttons. It never shows up. But as soon as I logout and log back in the moogle has it. The routine that works for me is buy, login no mail,logout, log backin and poof mail.
There is a button on the mail interface in-game that says something about "rewards" in the tool tips. Rather than log out and log back in, press that button. If it doesn't work immediately, give it a few minutes and press it again. That's what they're referring to.

Only time it's never worked immediately for me was on an account-wide item (mount). That can sometimes take a day to arrive after the first character on the account gets the item.