Dear Mogstation.

[Sotaris]

Please rework the whole site/system already because I can't believe items that you buy with real money takes up to 1-3-5 hours to be delivered.

Any other MMO (OW/Genshin etc) items are delivered immediately after purchase.

Depends what you bought, normally stuff is delivered within minutes from my experience. Only time it takes time is when you buy account-wide items like certain mounts.

Not that it excuses it but it would explain it. I also wish for a complete revamp, not just on the cashshop but the whole assigning reg keys, getting expansions, signing up for new players etc.

[Dreamsoap]

Depends what you bought, normally stuff is delivered within minutes from my experience. Only time it takes time is when you buy account-wide items like certain mounts.

Not that it excuses it but it would explain it. I also wish for a complete revamp, not just on the cashshop but the whole assigning reg keys, getting expansions, signing up for new players etc.

It used to always be instant for me no matter what I bought, then recently since Covid it's taken anywhere up to 5 hours. I'm not complaining, I just find it weird.