Dear Mogstation.

[Naoki34]

Please rework the whole site/system already because I can't believe items that you buy with real money takes up to 1-3-5 hours to be delivered.

Any other MMO (OW/Genshin etc) items are delivered immediately after purchase.

As a compulsive buyer of outfits that I find beautiful, I have always received between instantly and within 10 minutes at most.
Bad luck.

[Heather]

The last mount i bought took over a day to get delivered, but clothing / weapons skins seem to take a few min. I dont know why there is a delay but it doesnt seem that bad though.

[RobynDaBank]

I always get delays. Got the Summer Flame set quite a few hours later, and my Shadowbringers CE purchase took a little bit to process as well. Probably a payment processing thing, since my country's establishments are not the most sufficient.