Dear Mogstation.

[Rae88]

Dear SE

Please revamp the entire user experience of someone purchasing your game or anything in your game. It's a huge pain.

Kthnx *hugs and kisses*

[Rhus]

I find it annoying as hell that I have to log in three times to buy something from the Mog Station.

Yea or just press the refresh items sent from mog station button they implemented to prevent the relog issue.

[_Koneko_]

alas dear buyer, it would seem your mail was lost in transit but our dutiful mail moogles have now found the package and its on it's way - se most likely

[NorthernLadMSP]

Yea or just press the refresh items sent from mog station button they implemented to prevent the relog issue.

No idea what you're referring to.

[Moonlite]

Yea or just press the refresh items sent from mog station button they implemented to prevent the relog issue.

Sorry I am confused. What refresh? I check moogle and click all the buttons. It never shows up. But as soon as I logout and log back in the moogle has it. The routine that works for me is buy, login no mail,logout, log backin and poof mail.

[DPZ2]

Sorry I am confused. What refresh? I check moogle and click all the buttons. It never shows up. But as soon as I logout and log back in the moogle has it. The routine that works for me is buy, login no mail,logout, log backin and poof mail.

There is a button on the mail interface in-game that says something about "rewards" in the tool tips. Rather than log out and log back in, press that button. If it doesn't work immediately, give it a few minutes and press it again. That's what they're referring to.

Only time it's never worked immediately for me was on an account-wide item (mount). That can sometimes take a day to arrive after the first character on the account gets the item.

[Nethereal]

I have a crysta purchase from 4 months ago still being verified by paypal. See when that happens lul.

[Dreamsoap]

Depends what you bought, normally stuff is delivered within minutes from my experience. Only time it takes time is when you buy account-wide items like certain mounts.

Not that it excuses it but it would explain it. I also wish for a complete revamp, not just on the cashshop but the whole assigning reg keys, getting expansions, signing up for new players etc.

It used to always be instant for me no matter what I bought, then recently since Covid it's taken anywhere up to 5 hours. I'm not complaining, I just find it weird.

[_Pigzig]

it usually came immediately for me too
maybe its a load issue cause servers are full these days

[GrizzlyTank]

The entire page does need a rework.

The worst aspect of this game is that it's actually a mess to purchases because of the mogstation.