Frequent game crash and error message on launcher

[Thukoolo]

Good morning and thank you for posting in the Final Fantasy XIV Technical Forums.

I apologize for the delay in response to this issue. If you are still experiencing this issue, please respond with the following:

Platform (Steam/Mac/Windows/PlayStation):
Error message(s) received:
Wired or Wireless connection:
Other programs being used when running FFXIV:
When error occurs/How often:
Techniques used to solve problem:

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[Arcon]

Windows 10
Error message is in japanese...not sure I can even type it here. (is there some place I can attach a picture of it?)
wired connection
error occurs most frequently on first time launching since booting up the game. It does not happen 100% of the time. Typically I am able to play within 2-3 attempts to launch.
No other programs running.