Good morning and thank you for posting in the Final Fantasy XIV Technical Forums.

I apologize for the delay in response to this issue. If you are still experiencing this issue, please respond with the following:

Platform (Steam/Mac/Windows/PlayStation):
Error message(s) received:
Wired or Wireless connection:
Other programs being used when running FFXIV:
When error occurs/How often:
Techniques used to solve problem:

Thank you for visiting the Final Fantasy XIV Technical Support Forums!