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  1. 09-05-2021 08:40 AM #1
    xRyuuki
    Player
    xRyuuki's Avatar
    Join Date
    Apr 2015
    Posts
    4
    Character
    Rhylanea Shadowfawn
    World
    Phoenix
    Main Class
    Lancer Lv 80

    payment did not go through amazon pay but I received my fantasia

    I got a message from amazon saying my payment for my fantasia hadn't gone through but it was delivered in game, I tried making a ticket but its IMPOSSIBLE to find where the ticket history is on the support site so I can't even check it.

    I don't want my account to be banned or have any complications because of a payment issue that im more than willling to pay for if given the oppertunity.

    I would have posted this under "Support ticket created" but the forum won't let me and im out of options!
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  2. 09-27-2021 10:49 PM #2
    Thukoolo
    Moderator Thukoolo's Avatar
    Join Date
    Aug 2021
    Posts
    315
    Good morning and thank you for posting in the Final Fantasy XIV Technical Support Forums.

    Unfortunately, the issue you are describing is something we are not able to assist with in the Technical Support Forums. In order to get further assistance with your concern, we advise to contact the European Support Center. This thread will be moved to ‘Separate Support Required'.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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