Lost my Crag Mask, anyway to restore it?

[Rowde]

Actually if you haven't interacted with an item for a very long time, it won't show up properly. I had an issue like that with my Chicken Knife (I couldn't find it anywhere, filed the report, got told I still had it), so personally I'd suggest checking everywhere. Glamour dresser. Every retainer. Armoury Chest. Saddlebag.

If the OP does file a request for item restoration and he still has it though, they will tell him he still has it at the very least.

Ah... that's good to know.

So the support reply came in and... They told me the Crag Mask is on the one of my retainer's mannequin...

...Oh well, at least I can say the Support Desk is pretty helpful.

Huzzah. Mystery solved. Cookies all around.

[Lauren]

Seems like an oversight not to be able to re-purchase these limited items from the Calamity Salvager.