the game NEEDS a voice chat option in the game especially for ps4/5 players since we are stuck on controller and dont have a key board to respond to and it also takes forever to respond with the keyboard thing that the game comes with its upsetting that world of warcraft has a voice chat feature in the game and this one does not it also makes it REALLY hard when you are in an EX trial which are hard to begin with but when you play with players who dont know what they are doing and cant even read what we tell them it makes it almost impossible to complete you guys add the most useless features in the game but ignore something as important as communication in a game THAT YOU FORCE US TO PLAY WITH OTHERS its sad how a company who has lots of lawsuits up the yin yang added a feature that is super simple yet here you are with no lawsuits and cant do something as simple as that most MMORPGs have this and you dont what is wrong with you, you are on your FIFTH EXPANSION and STILL DO NOT HAVE THIS