Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We apologize for the delay in response to this issue. The error you are describing may occur when DirectX crashes.

Please try the following:
- Try switching to DirectX 9 by selecting the ‘Config’ button on the launcher.
- Please disable any overlays or background programs.
- Perform a clean boot by opening the task manager and select the 'Start up' Tab. Disable everything.
- Please be sure that Final Fantasy XIV is installed to the C: Drive (Not E: Drive).

If these troubleshooting tips do not resolve the issue, please provide the following below:

What Platform? (Steam/Windows/Mac etc.)
Does this only happen to one character or all characters?
What happens when you leave the character idle?

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