Game keeps freezing

[KroxMcKrumble]

Since August 23rd, my game has been freezing as I make any attempt to do content. At times, the game will catch up, but often enough I will disconnect with 90006 code. There were no changes to my computer before the freezing started to occur and I attempted to fix it using the provided "feedback" given in other similar threads. None worked.

-I am playing on PC using a Steam copy of the game on Ultros Primal and leave on the west coast of Canada.
-I started out using Wifi, which was fine from May to the end of August, but now have my PC hardwired into the modem.
-The issue started after the server maintenance in August.
-The issue occurs during any time of day, from early morning, to late night.
-I tried the IE explorer advice with no luck.
-I ensured all ports are forwarding as suggested, no luck.
-I flushed and renewed the DSNs, nada.
-I tried uninstalling and reinstalling the game...again...nothing
-I contacted my ISP about the issue, they see no problems on their end with my connection. A technican was sent out and found no problems with the connection in my home. To be on the safe side, they sent me a new modem. This didn't fix the issue.
-I have no issues with any other games or programs on my PC or any other device I use to game.
-Even when no other program is running as I play FF14, the issue occurs. I set FF14 as an exception in my firewall, no luck. I also tried with my firewall disabled, no luck (not that this should even be considered a viable solution.) I do not use an antivirus program. All that said, I use to play FF14 all the time while also watching videos on youtube on the same PC. This has never been an issue before and don't believe it plays any part in the issue.
-I tried using a VPN (ExpressVPN) and again, no luck. A VPN is a bandaid solution anyways. I should be using it for my personal security, and not to be able to reasonable play FF14 online.

It's been over 2 weeks since I have been able to play the game. I'm effectively locked out of progressing as I can not reliably play through dungeons and raids. I'm a liability to my team and it's just not fun. I was interested in doing harder content but that's out of the question if I can't even do the simple stuff.

My sub runs until Nov, I think? But I can't even use the game I'm paying for and enjoy. I see that most people have been getting a copy and paste response but it doesn't seem to address the issue.

Is there a legit solution to this issue? Is anyone looking into it? Can I just go back to playing the game I paid for soon? Thanks!

[Casti_EL]

Apologies if you've already tried these but it may be worth a shot. It certainly sounds like the issue is related to network (from your description your client is sending out traffic but not receiving responses back in an adequate manner):

1. You have uPnP (Universal Plug and Play) enabled on your modem/router - if so try disabling this (I've had similar issues with another MMO before which turned out to be this - their update malformed the packet UPNP used and kept disabling my connection).
2. Update drivers for your network card/wifi adaptor.
3. Try a winsock/tcp config reset - https://www.techwalla.com/articles/h...-winsock-reset

Not sure if these will fix your problem but hope they help.

[KroxMcKrumble]

Thank you, I just disabled the UPnp and will try that first.
If that doesn't work, I'll give the last point a try as my drivers are already updated.

Updated Sept 12, 2021:
After trying all the suggested advice above, there were no improvements. Thanks for the help though.
At this rate, I've given up looking for a solution in the countless threads that report the same problem but have no solid fixes.
I'll let my time run out and check periodically to see if there are any improvements, if not, I'll just not be returning to the game.
Good luck to anyone else with these types of problems.

Updated Sept 25.:
Been a month with the issue now and still no resolution.

[KroxMcKrumble]

It's been 2 months since the issue started. Only FF14 is affected and nothing I found online helps the problem. I cancelled my sub and may try again later down the road.

[Breakbeat]

I Googled the error you're getting, and the first result I got and clicked on had troubleshooting advice not in your list above of things you tried. I know you already cancelled your sub, and I am sorry for that, but just for posterity:

- It'd be worth a shot to use Google DNS instead of whatever DNS servers your ISP has; this is not the same as flushing or renewing DNS - these are entirely different physical servers. Google DNS is 8.8.8.8 and 8.8.4.4. Instructions for using them are here: https://www.google.com/search?q=how+...gle+public+dns

- You should try running the game as Admin. This is a common solution that many people say eliminated the 90006. Instructions for doing that are here: https://appuals.com/fix-ffxiv-error-90006/

- I know you state that 'no other programs are running' while you are playing FFXIV, but there are always tons of programs running on your PC. If you open up Task Manager while "nothing" is running on your PC (right-click on an empty part of the taskbar -> Task Manager), you'll see dozens of programs that are in fact running as background processes. Some people have reported that disabling Microsoft OneDrive resolved their 90006 errors. Instructions for that particular program are here: https://support.microsoft.com/en-us/...8-6efb09f944b0 but you should research everything that's running in the background on your PC, and see if any of those programs are coming up in other discussions about the 90006.

- If possible, turn your mobile device into a hotspot for a bit and connect that way (make sure it's on 4g/5g, not wi-fi, of course). This will completely take your ISP out of the loop. No errors on wi-fi hotspot? Then you need to troubleshoot your home internet service. If you don't have a way to do a mobile hotspot with your phone, you can get prepaid ones for fairly cheap, or just a mobile data SIM that you pop in a device for even cheaper than that.

I know that spending more money isn't really what you want to do, but if there's a fault in your home internet service, this is a relatively cheap and easy way to expose it. Alternately, for free, you could gather a bunch of data using traceroutes and WinMTR reports, and then once you find the fault, attempt to speak to a higher tier tech at your ISP who would be willing to go over the reports and resolve the issue. Up to you, of course, but I'd just choose a $10 hotspot SIM and see what happens.

Good luck, if and when you come back!

[Thukoolo]

Good morning KroxMcKrumble! We apologize for the delay in response to this issue.

We suggest to perform a clean boot by opening the task manager and selecting the 'Start up' Tab. Then, Disable everything. Additionally, can you submit a Final Fantasy XIV system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display'.

Lastly, have you attempted to delete the patch folder from the device?
(My Documents > My Games > FINAL FANTASY XIV > Downloads > Delete patch folder)

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