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  1. #1
    Player
    mychow's Avatar
    Join Date
    Sep 2021
    Posts
    3
    Character
    Leilatha Faeriewyn
    World
    Excalibur
    Main Class
    Paladin Lv 61

    Another post about Fatal DirectX Error

    Hello, another AMD user here to ask what to do about the Fatal DirectX error. It happens way more often than I'd like. I never just run FFXIV. I run Chrome, Discord, Twitch, sometimes Spotify. Please let me know if there's something I can do to make it work more smoothly, thank you.



    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument C:\Users\might\Documents
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride unspecified


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
    SYSTEM_CPU AMD Ryzen 7 3700X 8-Core Processor (16 CPUs), ~3.6GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
    SYSTEM_BIOS BIOS Date: 04/01/20 12:59:49 Ver: 05.0000E
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 32682.852MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 37546.852MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.409GB SYSTEM_FREEDISC_SPACE 225.996GB
    SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.015GB SYSTEM_FREEDISC_SPACE 260.121GB
    SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 7451.910GB SYSTEM_FREEDISC_SPACE 3451.769GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS AMD Radeon RX 5700 XT
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x731F)
    SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
    SYSTEM_GRAPHICS_VRAM 8151.887 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 16341.426 MB
    SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (144Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0371001.inf_amd64_c05f2cb8e5a0d295\B370998\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0371001.inf_amd64_c05f2cb8e5a0d295\B370998\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0371001.inf_amd64_c05f2cb8e5a0d295\B370998\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0371001.inf_amd64_c05f2cb8e5a0d295\B370998\amdxc64.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 27.20.22025.1006
    SYSTEM_GRAPHICS_DRIVER_DATE 8/23/2021 17:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_GRAPHICS AMD Radeon RX 5700 XT
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
    SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x731F)
    SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
    SYSTEM_GRAPHICS_VRAM 8151.887 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 16341.426 MB
    SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (59Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\u0371001.inf_amd64_c05f2cb8e5a0d295\B370998\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0371001.inf_amd64_c05f2cb8e5a0d295\B370998\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0371001.inf_amd64_c05f2cb8e5a0d295\B370998\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\u0371001.inf_amd64_c05f2cb8e5a0d295\B370998\amdxc64.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 27.20.22025.1006
    SYSTEM_GRAPHICS_DRIVER_DATE 8/23/2021 17:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND 1 - XG2401 SERIES (AMD High Definition Audio Device)
    SYSTEM_SOUND_DEVICE_ID {DC65C307-55E1-4AFB-8B0D-0DCFD062182A}
    SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
    SYSTEM_SOUND_DRIVER_VERSION 10.0.1.20
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 3/1/2021 17:00:00
    SYSTEM_SOUND 3 - XG2405 (AMD High Definition Audio Device)
    SYSTEM_SOUND_DEVICE_ID {54EE445C-F112-44A1-B530-D54B9703A20A}
    SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
    SYSTEM_SOUND_DRIVER_VERSION 10.0.1.20
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 3/1/2021 17:00:00
    SYSTEM_SOUND Headphones (Oculus Virtual Audio Device)
    SYSTEM_SOUND_DEVICE_ID {320AEDE3-560D-41EE-ADA7-0BEB30B57DB9}
    SYSTEM_SOUND_DEVICE_NAME oculusvad.sys
    SYSTEM_SOUND_DRIVER_VERSION 13.3.46.740
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 2/10/2021 17:00:00
    SYSTEM_SOUND Speakers (Yeti Stereo Microphone)
    SYSTEM_SOUND_DEVICE_ID {6198D2B8-392E-477E-90D3-B73013B24536}
    SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
    SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.1081
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 6/7/2021 17:00:00
    SYSTEM_SOUND VoiceMeeter Aux Input (VB-Audio VoiceMeeter AUX VAIO)
    SYSTEM_SOUND_DEVICE_ID {69DF54FC-B155-440E-BF91-F975B58C0A1E}
    SYSTEM_SOUND_DEVICE_NAME vbaudio_vmauxvaio64_win10.sys
    SYSTEM_SOUND_DRIVER_VERSION 2.1.5.2
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 1/10/2019 17:00:00
    SYSTEM_SOUND VoiceMeeter Input (VB-Audio VoiceMeeter VAIO)
    SYSTEM_SOUND_DEVICE_ID {9477DF8C-A4FE-434E-BA6E-3161EDD5340F}
    SYSTEM_SOUND_DEVICE_NAME vbaudio_vmvaio64_win10.sys
    SYSTEM_SOUND_DRIVER_VERSION 2.1.5.2
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 1/10/2019 17:00:00
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {CB66FEF0-816B-11EA-8001444553540000}
    SYSTEM_INPUT_NAME Razer Huntsman
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {8E994470-E90C-11EA-8001444553540000}
    SYSTEM_INPUT_NAME ophone
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {BBD035C0-80FC-11EA-8009444553540000}
    SYSTEM_INPUT_NAME SteelSeries Rival 310 eSports Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 265 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {8E9A2ED0-E90C-11EA-8002444553540000}
    SYSTEM_INPUT_NAME ophone
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {BBD05CD0-80FC-11EA-800A444553540000}
    SYSTEM_INPUT_NAME SteelSeries Rival 310 eSports Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {D1F57670-816B-11EA-8002444553540000}
    SYSTEM_INPUT_NAME Razer Huntsman
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {D1F5C490-816B-11EA-8003444553540000}
    SYSTEM_INPUT_NAME HID-compliant consumer control device
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {D1F5EBA0-816B-11EA-8004444553540000}
    SYSTEM_INPUT_NAME Razer Huntsman
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {61225240-80FA-11EA-8004444553540000}
    SYSTEM_INPUT_NAME AURA LED Controller
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {A60B0B90-9095-11EA-8001444553540000}
    SYSTEM_INPUT_NAME Razer Firefly
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {C4C10740-80FC-11EA-800B444553540000}
    SYSTEM_INPUT_NAME SteelSeries Rival 310 eSports Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {A60B80C0-9095-11EA-8002444553540000}
    SYSTEM_INPUT_NAME Razer Firefly
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {A60BCEE0-9095-11EA-8003444553540000}
    SYSTEM_INPUT_NAME Razer Firefly
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {D2DACD60-816B-11EA-8005444553540000}
    SYSTEM_INPUT_NAME Razer Huntsman
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {A60BF5F0-9095-11EA-8004444553540000}
    SYSTEM_INPUT_NAME Razer Firefly
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0


    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    FFXIVLauncher
    Steam
    New Tab - Google Chrome
    ff-14-year-olds - Discord
    New Tab - Google Chrome
    Twitch
    Twitch
    Microsoft Text Input Application
    VoiceMeeter
    usps culver citry - Google Search - Google Chrome
    New Tab - Google Chrome


    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

    MSI Afterburner 4.6.3
    ASIO4ALL
    Audacity 2.4.2
    Call of Duty Modern Warfare
    Canon My Printer
    Canon IJ Network Tool
    Folding@home
    Google Chrome
    HandBrake 1.3.3
    Jack
    K-Lite Codec Pack 16.3.5 Basic
    Microsoft Edge
    Microsoft Edge Update
    Microsoft Edge WebView2 Runtime
    OBS Studio
    Origin
    Parsec
    Canon Print Studio Pro
    PSO2 Tweaker
    Razer Synapse
    Rockstar Games Launcher
    Rockstar Games Social Club
    RivaTuner Statistics Server 7.3.0
    Steam
    StreamElements OBS.Live
    Toolkit
    TreeSize Free V4.4.2
    Heaven Benchmark version 4.0
    Ubisoft Connect
    Ghost Recon Breakpoint
    Hyper Scape
    Voicemeeter, The Virtual Mixing Console
    Snap Camera 1.14.0
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40664
    STAR WARS™: Squadrons
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
    AURA Service
    obs-websocket version 4.9.0
    VMware Horizon Client
    Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.28.29914
    Epic Games Launcher
    AURA lighting effect add-on
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    ASUS AURA VGA Component
    ROG Live Service
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
    ASUS AURA Motherboard HAL
    ASUS GLCKIO2 Driver
    AURA Service
    Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.28.29914
    Launcher Prerequisites (x64)
    ViewSonic Monitor Drivers
    Sapphire TRIXX 7.3.0
    Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.29.30037
    Kingston AURA DRAM Component
    ASUS GLCKIO2 Driver
    ASUS Framework Service
    Universal Holtek RGB DRAM
    Intel® PROSet/Wireless Software
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2005 Redistributable
    Teams Machine-Wide Installer
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40664
    Realtek Ethernet Controller Driver
    Patriot Viper M2 SSD RGB
    AURA DRAM Component
    ASUS Motherboard
    GameInput Redistributable
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    WD_BLACK AN1500
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40664
    ASUS AIOFan HAL
    ASUS AURA Extension Card HAL
    ASUS Update Helper
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
    NVIDIA PhysX
    Microsoft Visual C++ 2019 X86 Additional Runtime - 14.28.29914
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
    Launcher Prerequisites (x64)
    Knockout City
    PHISON HAL
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
    STAR WARS Jedi - Fallen Order™
    ENE IO Driver
    ENE RGB HAL
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40664
    Apex Legends
    Patriot Viper DRAM RGB
    ASUS Framework Service
    osu!
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Realtek High Definition Audio Driver
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
    ViewSonic Windows 10 64bit Signed Files
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
    Streamlabs OBS 0.25.0
    SideQuest 0.10.21
    AMD Software
    AMD Ryzen Master
    HWiNFO64 Version 6.24
    Jamulus
    Krita (x64) 4.4.5
    Microsoft 365 Apps for enterprise - en-us
    Oculus
    Riot Vanguard
    30XX
    Subverse
    Kind Words
    Fall Guys: Ultimate Knockout
    Power Rangers: Battle for the Grid
    Yu-Gi-Oh! Legacy of the Duelist : Link Evolution
    Rushdown Revolt PRIVATE ALPHA
    Metal Heads - Alpha Demo
    Gunfire Reborn
    FOOTSIES
    Knockout City™ Block Party Trial
    Jet Set Radio
    Blades of Time
    Resident Evil 6
    METAL GEAR RISING: REVENGEANCE
    Transistor
    Rogue Legacy
    Skullgirls
    METAL SLUG 3
    SteamVR
    Gauntlet™
    Gods Will Be Watching
    Tabletop Simulator
    Street Fighter V
    Enter the Gungeon
    Life is Strange™
    Phantom Breaker: Battle Grounds
    Children of Morta
    HuniePop
    Keep Talking and Nobody Explodes
    Ultimate Marvel vs. Capcom 3
    FINAL FANTASY XIV Online
    Garry's Mod
    Dishonored 2
    Stardew Valley
    Indivisible
    Golf With Your Friends
    Wallpaper Engine
    Learn Japanese To Survive - Hiragana Battle
    Friday the 13th: The Game
    Wizard of Legend
    DRAGON BALL XENOVERSE 2
    Pyre
    Northgard
    TROUBLESHOOTER: Abandoned Children
    Nine Parchments
    GTFO
    Deep Rock Galactic
    Left 4 Dead 2
    Learn Japanese To Survive! Katakana War
    MOTHERGUNSHIP
    MONSTER HUNTER: WORLD
    Tokyo Xanadu eX+
    Dead Cells
    The Red Strings Club
    STAR WARS™ Republic Commando
    Dishonored®: Death of the Outsider™
    Remnant: From the Ashes
    Sword Art Online: Fatal Bullet
    Injustice™ 2
    Risk of Rain 2
    NARUTO TO BORUTO: SHINOBI STRIKER
    The Escapists 2
    DRAGON BALL FighterZ
    CODE VEIN
    Door Kickers: Action Squad
    Trine 4: The Nightmare Prince
    Roboquest
    Tales of Vesperia: Definitive Edition
    Mega Man X Legacy Collection
    Learn Japanese To Survive! Kanji Combat
    Muse Dash
    UNDER NIGHT IN-BIRTH Exe:Late[cl-r]
    Katamari Damacy REROLL
    Among Us
    First Class Trouble
    Bloons TD 6
    One Step From Eden
    Streets of Rage 4
    SteelSeries GG 7.0.0
    Unigine Superposition Benchmark 1.1
    VLC media player
    Vulkan Run Time Libraries 1.0.65.1
    WinRAR 5.71 (64-bit)
    Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40664
    AMD Ryzen Master
    DaVinci Resolve Control Panels
    Elgato Stream Deck
    AMD DVR64
    WD_BLACK AN1500
    Core Temp 1.15.1
    Canon PRO-100 series Printer Driver
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
    Patriot Viper DRAM RGB
    Intel® PROSet/Wireless WiFi Software
    AMD User Experience Program Installer
    ASUS AURA Extension Card HAL
    Malwarebytes version 4.4.5.130
    VMware Horizon Media Engine 11.0.0.613 (64-bit)
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
    AURA DRAM Component
    AMD Settings
    AMD Product Verification Tool version 1.0.6.0
    ASUS AURA Motherboard HAL
    Microsoft Visual C++ 2019 X64 Additional Runtime - 14.29.30037
    Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40664
    AMD WVR64
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
    VMware Horizon HTML5 Multimedia Redirection Client
    Kingston AURA DRAM Component
    ASUS AURA VGA Component
    Universal Holtek RGB DRAM
    Microsoft Update Health Tools
    Patriot Viper M2 SSD RGB
    Office 16 Click-to-Run Licensing Component
    Office 16 Click-to-Run Extensibility Component
    Office 16 Click-to-Run Localization Component
    PHISON HAL
    Intel(R) PRO/Wireless Driver
    Microsoft Visual C++ 2005 Redistributable (x64)
    VMware Horizon Client
    RyzenMasterSDK
    VMware Horizon Media Redirection for Microsoft Teams
    Virtual Desktop Streamer
    AURA lighting effect add-on x64
    Branding64
    Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.29.30037
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
    ASUS Aura SDK
    DaVinci Resolve
    ENE RGB HAL
    Blackmagic RAW Common Components
    ASUS AIOFan HAL
    Virtual Desktop Service
    ARMOURY CRATE Lite Service
    MSI Kombustor 4.1.5.0 (64-bit)
    Epic Games Launcher Prerequisites (x64)


    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 0000379C
    C:\Program Files (x86)\Razer\Razer Services\Razer Central\CefSharp.BrowserSubprocess.exe 00004878
    C:\Program Files (x86)\Razer\Razer Services\Razer Central\Razer Central.exe 00003EC0
    C:\Program Files (x86)\Razer\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe 00003F8C
    C:\Program Files (x86)\Razer\Synapse3\WPFUI\Framework\Razer Synapse 3 Host\Razer Synapse 3.exe 00004440
    C:\Program Files (x86)\Steam\GameOverlayUI.exe 00004458
    C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00004B64
    C:\Program Files (x86)\Steam\steam.exe 000019A4
    C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 00004584
    C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 00000E6C
    C:\Program Files (x86)\Steam\steamapps\common\wallpaper_engine\wallpaper64.exe 000058EC
    C:\Program Files (x86)\Toolkit\Toolkit.exe 00003F98
    C:\Program Files (x86)\VB\Voicemeeter\voicemeeterpro.exe 00000F74
    C:\Program Files\AMD\CNext\CNext\AMDRSSrcExt.exe 00004DA4
    C:\Program Files\AMD\CNext\CNext\Radeonsoftware.exe 000040FC
    C:\Program Files\AMD\CNext\CNext\cncmd.exe 000056EC
    C:\Program Files\Elgato\StreamDeck\QtWebEngineProcess.exe 00003C9C
    C:\Program Files\Elgato\StreamDeck\StreamDeck.exe 00004618
    C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe 000057B4
    C:\Program Files\Oculus\Support\oculus-runtime\OVRServer_x64.exe 000013F8
    C:\Program Files\Riot Vanguard\vgtray.exe 00001F30
    C:\Program Files\Snap Inc\Snap Camera\Snap Camera.exe 00003B08
    C:\Program Files\SteelSeries\SteelSeries Engine 3\SteelSeriesEngine.exe 000035BC
    C:\Program Files\WindowsApps\Microsoft.GamingApp_2006.2001.18.0_x64__8wekyb3d8bbwe\XboxAppServices.exe 00004F44
    C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2020.19111.24110.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 000030F0
    C:\Program Files\WindowsApps\Microsoft.YourPhone_1.20061.110.0_x64__8wekyb3d8bbwe\YourPhone.exe 00003C2C
    C:\Users\might\AppData\Local\Discord\app-1.0.9002\Discord.exe 00002B20
    C:\Users\might\AppData\Local\Temp\Twitch\Twitch.exe 00004134
    C:\Users\might\AppData\Roaming\Elgato\StreamDeck\Plugins\net.voicemod.windowsdesktop.sdPlugin\voicemodplugin.exe 00003104
    C:\Users\might\AppData\Roaming\Elgato\StreamDeck\Plugins\tv.twitch.studio.sdPlugin\twitchstudiostreamdeck.exe 0000400C
    C:\Users\might\AppData\Roaming\Twitch\Bin\Electron\TwitchUI.exe 0000259C
    C:\Users\might\AppData\Roaming\Twitch\Bin\TwitchAgent.exe 000042AC
    C:\WINDOWS\Explorer.EXE 000039E8
    C:\WINDOWS\System32\svchost.exe 000057D4
    C:\WINDOWS\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00003294
    C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 000051A8
    C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 000010FC
    C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 0000578C
    C:\WINDOWS\system32\DllHost.exe 0000376C
    C:\WINDOWS\system32\SettingSyncHost.exe 000002B8
    C:\WINDOWS\system32\conhost.exe 0000310C
    C:\WINDOWS\system32\sihost.exe 00000414
    C:\WINDOWS\system32\svchost.exe 000058C8
    C:\WINDOWS\system32\taskhostw.exe 00005334
    C:\Windows\System32\CompPkgSrv.exe 00002D38
    C:\Windows\System32\RuntimeBroker.exe 00003028
    C:\Windows\System32\oobe\UserOOBEBroker.exe 00004E0C
    C:\Windows\system32\backgroundTaskHost.exe 000014F4
    (0)

  2. #2
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    Does this crash happen when Final Fantasy XIV is the only program running? Also, what have you tried so far to alleviate the issue?

    Thank you for visiting the Final Fantasy XIV Technical Support Forums
    (0)

  3. #3
    Player
    mychow's Avatar
    Join Date
    Sep 2021
    Posts
    3
    Character
    Leilatha Faeriewyn
    World
    Excalibur
    Main Class
    Paladin Lv 61
    Good evening. I tried running with DirectX 9 and the error still happened again eventually. I have not tried running just FFXIV. I will report back if that alleviates the problem.

    Thank you!
    (0)

  4. #4
    Player
    Casti_EL's Avatar
    Join Date
    Nov 2020
    Location
    Gridania
    Posts
    189
    Character
    Casti Elensar
    World
    Gilgamesh
    Main Class
    Astrologian Lv 100
    I used to have major issues with my Sapphire Radeon RX 5700 XT and Direct X failures (not just on FFXIV, but on Guild Wars 2, WoW, etc). In end I had to return it (faulty VRAM) and replaced with a GeForce card. Not sure if the same applies to yours but I've also heard that the AMD drivers for the RX 5700 XT can be very unstable - last I heard version 19 was the most stable one available (though haven't paid attention to anything after version 22 to be honest as was rid of it by that point)
    (0)
    Casti Elensar
    Gilgamesh (Aether)
    Validation <<ERROR>>

  5. #5
    Player
    mychow's Avatar
    Join Date
    Sep 2021
    Posts
    3
    Character
    Leilatha Faeriewyn
    World
    Excalibur
    Main Class
    Paladin Lv 61
    Thanks for the info. Yeah, this was my first build, so I went with the cheaper option. I don't think it's a faulty card though. I've played a few other DirectX games that didn't have any issue (The Division 2, Control, Tetris Effect, Monster Hunter) whatsoever. From what I've read, AMD drivers are trash. If I could get a retail priced 3070 or 3080, I would totally jump on that, though. Definitely a one and done with AMD graphics cards.
    (0)

  6. #6
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Good afternoon and thank you for the reply

    Did running the game by itself help alleviate the issue? Additionally, when this crash occurs is anything over heating?

    Thank you for visiting the Final Fantasy XIV Technical Support Forums
    (0)

  7. #7
    Player
    naharick's Avatar
    Join Date
    Sep 2021
    Posts
    1
    Character
    Naha Rick
    World
    Brynhildr
    Main Class
    Dragoon Lv 80
    I also have a 5700XT and was experiencing the fatal error 100000000 any time I tried to start the game in DirectX11. Currently running Windows 11 with a 5900X. AMD 21.9.2 driver. This is what I did to fix the problem today. In the settings for scaling mode "Full Panel". After that, finally got the game to run in DirectX11 mode. Now, there are other issues with fatal errors that can pop up but most of what I've seen dealt with audio and having to specify output and disabling enhancements. Hope this hepls.
    (0)

  8. #8
    Player
    WhiteFlow's Avatar
    Join Date
    Mar 2020
    Posts
    35
    Character
    White Flow
    World
    Shiva
    Main Class
    White Mage Lv 90
    Have the same issue with my 5700XT (Every day a crash somewhere random without any hints what could go wrong). I did the vairous things from full clean up to disable most unnecerry stuff, nothing helped.

    I remember last year i never had so many issues like now and i am quite concern that one driver patch (not sure wich one) of amd causes this. (or maybe ffxiv at all)

    I read the Release notes of 21.9.2 and they just metion that

    "AMD Radeon™ Software may crash or become unresponsive wh
    ile playing some DirectX® 11 games such as PlayerUnknown’s Battlegrounds™ with multiple displays connected in extended mode."

    still presist. But thats not the main issue.

    I wish i could somehow log the system to see what is the real issue of this problem, since its accurse on so many users in diffrent matters.
    (0)