Anyone ever do a rollback? I got phished..

[Fellgon]

Hello, i have a question so i got phished... yeah.. they hacked into my account luckily i emailed square and they removed the token and i changed all my stuff and got my account back.
I logged backed in and all my gill was gone alot of it so i filled the forum for a rollback but now I'm seeing that it takes a super long time and really have no idea where the rollback would be, i am wondering if anyone has experience on this.... my whole thing is to with the ffxiv collab event coming up i don't want to miss that's like 10 days away and whatever i do get will just be deleted nothing more i have been waiting to get that regila for a long time LOL

Also any advice or information or experience would truly help on this matter thank you guys.

i know i feel so stupid...... i took precautions now.. what's done is done.

I had this experience back in wow classic in 90's, wen i didn't had a token, i clicked in a mail inside the game...they removed all my gold and armor, luckily i contacted support, they gave all my items back but gold was lost forever...this in classic wow was like a nightmare, but at least, after that, i never clicked in anything inside the game, delete suspicious mail, and bought a token myself to be safe. An advice for you: dont post links inside the game in your web browser. its better research by yourself than trust in links in the game.

glad you have your account back!