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  1. 09-18-2021 08:38 PM #1
    afiqromi
    Player
    afiqromi's Avatar
    Join Date
    Sep 2021
    Posts
    1
    Character
    Di'era Razior
    World
    Diabolos
    Main Class
    Samurai Lv 80

    Cannot Complete Subscription's Payment

    I used my MasterCard to pay for the subscription but every single time I have key the OTP code, it doesn't redirect to the next step which is complete payment. Instead, it is just blanked. No error page or whatsoever. I have tried multiple browsers even on my phone's browser and still faced this issue. This is so frustrating.

    https://imgur.com/a/ErLMFuz
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    Last edited by afiqromi; 09-18-2021 at 08:45 PM.
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  2. 09-24-2021 03:35 AM #2
    Thukoolo
    Moderator Thukoolo's Avatar
    Join Date
    Aug 2021
    Posts
    315
    Good morning and thank you for posting in the Final Fantasy XIV Technical Support Forums.

    Unfortunately, the issue you are describing is something we are not able to assist with in the Technical Support Forums. In order to get further assistance with your concern, we advise to contact the European Support Center. This thread will be moved to ‘Separate Support Required'.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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