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  1. #1
    Player
    XSynraX's Avatar
    Join Date
    Aug 2013
    Posts
    6
    Character
    A'kirah Miko
    World
    Adamantoise
    Main Class
    Conjurer Lv 80

    Unexpected Error has occured. Exiting Final Fantasy xiv(5)

    Hello,

    I teleported to camp drybone and got kicked out of the game with this error. I am unable to log in on the character anymore and I receive the same error every time I log in. I am able to log onto other characters. It appears to be the same error from this 2019 thread.
    https://forum.square-enix.com/ffxiv/threads/387195
    (0)

  2. #2
    Player
    XSynraX's Avatar
    Join Date
    Aug 2013
    Posts
    6
    Character
    A'kirah Miko
    World
    Adamantoise
    Main Class
    Conjurer Lv 80
    I have attempted a reinstall, and deleting the FFXIV folder in Documents>My Games, switching to DX9
    Friends in the game are reporting to me that my character is still present ingame when I attempt to log in, but dissappear after the crash each time.
    (0)
    Last edited by XSynraX; 09-06-2021 at 09:21 AM.

  3. #3
    Player
    Ladyyunie's Avatar
    Join Date
    Aug 2013
    Posts
    2
    Character
    Lady Yunie
    World
    Cactuar
    Main Class
    Red Mage Lv 80
    I am having this same issue on my second account, except my error message is “An unexpected error has occurred. Exiting FINAL FANTASY XIV. (17)” I have deleted the data from My Documents > My Games > FINAL FANTASY XIV - A Realm Reborn. Doing this changed nothing. This started today when I ported into the North Shroud and I cannot get past the loading screen, but my character does get logged in. I also have access to another character on the same account and it works just fine.
    (1)

  4. #4
    Player
    XSynraX's Avatar
    Join Date
    Aug 2013
    Posts
    6
    Character
    A'kirah Miko
    World
    Adamantoise
    Main Class
    Conjurer Lv 80
    I found a solution. After the first reinstall, the error continued, however, I tried again and reinstalled it in a new directory on a new drive and the issue no longer persists.
    (0)

  5. #5
    Player
    Ladyyunie's Avatar
    Join Date
    Aug 2013
    Posts
    2
    Character
    Lady Yunie
    World
    Cactuar
    Main Class
    Red Mage Lv 80
    Reinstalling the game worked for me. Thanks.
    (0)