Results 1 to 2 of 2
  1. #1
    Player
    ubiquitous42's Avatar
    Join Date
    Sep 2021
    Posts
    2
    Character
    Kavendis Valmont
    World
    Balmung
    Main Class
    Red Mage Lv 80

    Crash after clicking "Play"

    After a fresh windows install in which I formatted my boot drive, I'm now getting a game crash immediately after clicking Play in the launcher. A black window appears for a second or so, and then disappears. I've followed some troubleshooting including disabling the NVIDIA overlay and Xbox Game Bar, but to no avail.

    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

    MyDocument C:\Users\ubiqu\Documents
    FINAL FANTASY XIV ONLINE I:\SquareEnix
    FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride unspecified


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
    SYSTEM_CPU Intel(R) Core(TM) i7-7820X CPU @ 3.60GHz (16 CPUs), ~3.6GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
    SYSTEM_BIOS 1.00
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 32446.379MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 37566.379MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.149GB SYSTEM_FREEDISC_SPACE 416.130GB
    SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 0.098GB SYSTEM_FREEDISC_SPACE 0.063GB
    SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 174.291GB
    SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 2794.503GB SYSTEM_FREEDISC_SPACE 1064.546GB
    SYSTEM_STORAGE I:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 232.786GB SYSTEM_FREEDISC_SPACE 178.757GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS NVIDIA GeForce RTX 2080 SUPER
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 2080 SUPER
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 8010.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 16223.189 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (144Hz)
    SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b8346c359fcd6093\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b8346c359fcd6093\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b8346c359fcd6093\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b8346c359fcd6093\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.7196
    SYSTEM_GRAPHICS_DRIVER_DATE 8/26/2021 17:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_GRAPHICS NVIDIA GeForce RTX 2080 SUPER
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
    SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 2080 SUPER
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 8010.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 16223.189 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b8346c359fcd6093\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b8346c359fcd6093\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b8346c359fcd6093\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b8346c359fcd6093\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.7196
    SYSTEM_GRAPHICS_DRIVER_DATE 8/26/2021 17:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_GRAPHICS NVIDIA GeForce RTX 2080 SUPER
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY3
    SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 2080 SUPER
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 8010.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 16223.189 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b8346c359fcd6093\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b8346c359fcd6093\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b8346c359fcd6093\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b8346c359fcd6093\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.7196
    SYSTEM_GRAPHICS_DRIVER_DATE 8/26/2021 17:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND 32GK650G (NVIDIA High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {B42C8894-C034-430A-8C41-84238A914E6E}
    SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
    SYSTEM_SOUND_DRIVER_VERSION 1.3.38.60
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 5/2/2021 17:00:00
    SYSTEM_SOUND Digital Audio (S/PDIF) (2- High Definition Audio Device)
    SYSTEM_SOUND_DEVICE_ID {6394B352-8B9C-4E4D-9A3F-25B7C6541E16}
    SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
    SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.264
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 5/8/2020 17:00:00
    SYSTEM_SOUND Headphones (Corsair ST100 Headset Output)
    SYSTEM_SOUND_DEVICE_ID {960ABA6C-F946-4C12-AA3B-A6B64BD4735F}
    SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
    SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.789
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 1/28/2021 17:00:00
    SYSTEM_SOUND Headset Earphone (Corsair VOID Wireless Gaming Dongle)
    SYSTEM_SOUND_DEVICE_ID {8480CF09-3117-4332-98C2-7299ABA6E760}
    SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
    SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.789
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 1/28/2021 17:00:00
    SYSTEM_SOUND VX2453 Series (NVIDIA High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {DBBB846C-D82A-47D2-BD09-E98DDAC203A8}
    SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
    SYSTEM_SOUND_DRIVER_VERSION 1.3.38.60
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 5/2/2021 17:00:00
    SYSTEM_SOUND VX2453 Series (NVIDIA High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {F7F4B512-21CD-4CF9-B493-A75664A31C07}
    SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
    SYSTEM_SOUND_DRIVER_VERSION 1.3.38.60
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 5/2/2021 17:00:00
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {77A608F0-0DE3-11EC-800F444553540000}
    SYSTEM_INPUT_NAME Corsair VOID PRO Wireless Gaming Headset
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {77A56CB0-0DE3-11EC-800D444553540000}
    SYSTEM_INPUT_NAME Corsair ST100 LED Driver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {77A322C0-0DE3-11EC-8004444553540000}
    SYSTEM_INPUT_NAME USB Gamepad
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 6 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {77A2D4A0-0DE3-11EC-8003444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {77A3BF00-0DE3-11EC-8005444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {77A5BAD0-0DE3-11EC-800E444553540000}
    SYSTEM_INPUT_NAME Corsair ST100 Headset Output
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {77A2AD90-0DE3-11EC-8002444553540000}
    SYSTEM_INPUT_NAME CYRM02p0245h00D1r0008
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {77A45B40-0DE3-11EC-8006444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {77A48250-0DE3-11EC-8007444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {77A4A960-0DE3-11EC-8008444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {77A4D070-0DE3-11EC-8009444553540000}
    SYSTEM_INPUT_NAME USB Receiver
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {77A6F350-0DE3-11EC-8012444553540000}
    SYSTEM_INPUT_NAME Hid Interface
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {77A4D070-0DE3-11EC-800A444553540000}
    SYSTEM_INPUT_NAME Commander PRO
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {77A51E90-0DE3-11EC-800B444553540000}
    SYSTEM_INPUT_NAME USB-HID Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {77A545A0-0DE3-11EC-800C444553540000}
    SYSTEM_INPUT_NAME USB-HID Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 18 SYSTEM_GAMEPAD_FOV 0


    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

    FFXIVLauncher
    Technical Support - Post New Thread - Google Chrome
    Discord
    Microsoft Store
    Microsoft Store


    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

    Battle.net
    Diablo III
    Google Chrome
    Microsoft Edge
    Microsoft Edge Update
    Steam
    StormFront
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
    FINAL FANTASY XIV ONLINE
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
    Microsoft Visual C++ 2017 Redistributable (x86) - 14.13.26020
    Microsoft Visual C++ 2017 Redistributable (x64) - 14.13.26020
    Microsoft Visual C++ 2017 x86 Additional Runtime - 14.13.26020
    Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.13.26020
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    Ruby4Lich version Ruby 2.5.5-x86
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
    Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.13.26020
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
    Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
    Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
    NVIDIA Graphics Driver 471.96
    NVIDIA GeForce Experience 3.23.0.74
    NVIDIA Optimus Update 38.0.8.0
    NVIDIA PhysX System Software 9.19.0218
    NVIDIA Update 38.0.8.0
    NVIDIA FrameView SDK 1.1.4923.29968894
    NVIDIA SHIELD Streaming
    GPX Common OSS (POCO, OpenSSL) and libprotobuf binaries
    NVIDIA HD Audio Driver 1.3.38.60
    NVIDIA Install Application
    NVIDIA ABHub
    NVIDIA Backend
    NVIDIA Container
    NVIDIA TelemetryApi helper for NvContainer
    NVIDIA LocalSystem Container
    NVIDIA Message Bus for NvContainer
    NVAPI Monitor plugin for NvContainer
    NVIDIA NetworkService Container
    NVIDIA Session Container
    NVIDIA User Container
    NvModuleTracker
    NVIDIA NodeJS
    NVIDIA Watchdog Plugin for NvContainer
    NVIDIA Telemetry Client
    NVIDIA Virtual Host Controller
    Nvidia Share
    NVIDIA ShadowPlay 3.23.0.74
    NVIDIA SHIELD Wireless Controller Driver
    NVIDIA Update Core
    NVIDIA USBC Driver 1.46.831.832
    NVIDIA Virtual Audio 4.13.0.0
    Microsoft Visual C++ 2017 x64 Additional Runtime - 14.13.26020
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030


    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

    C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00000FDC
    C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00002AC0
    C:\Program Files (x86)\Steam\steam.exe 00002798
    C:\Program Files\Google\Chrome\Application\chrome.exe 00002FBC
    C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00001694
    C:\Program Files\WindowsApps\Microsoft.WindowsStore_11910.1002.5.0_x64__8wekyb3d8bbwe\WinStore.App.exe 000005C0
    C:\Users\ubiqu\AppData\Local\Discord\app-1.0.9002\Discord.exe 00002914
    C:\Windows\Explorer.EXE 00001288
    C:\Windows\System32\RuntimeBroker.exe 0000184C
    C:\Windows\System32\smartscreen.exe 0000212C
    C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00001868
    C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00001398
    C:\Windows\system32\ApplicationFrameHost.exe 00001BC0
    C:\Windows\system32\SettingSyncHost.exe 0000164C
    C:\Windows\system32\conhost.exe 00001208
    C:\Windows\system32\sihost.exe 000016C4
    C:\Windows\system32\svchost.exe 000020F0
    C:\Windows\system32\taskhostw.exe 000017E4
    I:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher64.exe 00002C98
    I:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00002B00
    (0)

  2. #2
    Player
    ubiquitous42's Avatar
    Join Date
    Sep 2021
    Posts
    2
    Character
    Kavendis Valmont
    World
    Balmung
    Main Class
    Red Mage Lv 80
    Reproducing it a few more times, I can see that there's a dialog box that pops up, but it vanishes too quickly for me to read it.
    (0)