Unable to run and jump at same time

[Cheesematsu]

When I closed the game last night everything was fine, I hadn't made any changes to anything, just logged out and quit the game to go to bed. Now when I log into my character, I hold down W to run, and when I hit space to jump, my character won't jump, but if I'm not holding a movement key down and hit space, my character will jump fine. Holding A or D will let me jump with movement, but if I hold W or S, I cannot jump at the same time. Not sure why it's doing this and it's a little annoying for gameplay. Gamepad is turned off but still can't run and jump at the same time.

Anyone have any idea what I can do to fix this?

[Cheesematsu]

A small update: Can run and jump at the same time only if I hold down both mouse buttons to run, but still no luck on W and S keys.

[Darneltia]

Greetings fellow Eorzean! We apologize for the delay in response to this issue.

We would like to gather a system report of your machine's configuration. Go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display'. Copy and paste the details shown and reply back with those specifics.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

[Cheesematsu]

Greetings fellow Eorzean! We apologize for the delay in response to this issue.

We would like to gather a system report of your machine's configuration. Go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display'. Copy and paste the details shown and reply back with those specifics.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

Hello! Fortunately I was able to solve this problem on my own. The problem was the keyboard it's self, and I ended up buying a new one today and now everything works fine. However thank you for trying to help me solve the problem regardless!