Quote Originally Posted by Valkyrie_Lenneth View Post
A quick google finds this.

https://square-enix-games.com/en_EU/.../crysta/charge

EXPIRATION OF SQUARE ENIX CRYSTA
Square Enix Crysta remains valid for 2 years from the date they were purchased and expires* at the end of the final month. For example, if you purchased Crysta on May 10, 2017, it would expire on May 31, 2019.

* Please note that each Crysta purchase has its own expiry date.


You can try talking to customer service. I'm not sure why it has an expiration.
marketing tactics to force you to use it, create FOMO and to disassociate it with actual legitimate currency. ex. you have 900 crysta and want to buy fantasia. Fantasia costs 1000 crysta or $10. You have a choice to either top off your crysta or pay $10 USD. Most of the time people will simply top off the crysta, additionally spending more in the process, because there is already "money" and most believe that they will use any remainder in the future. Everyone does it and personally I find it BS but living in Canada sometimes its just better to buy crysta. I personally call this practice as "grooming" because they want to lock you in and screw you out the butt.

hopefully you can get that crysta back cuz that is a lot of glamours and mounts