Crysta expired

[shantani]

Greetings. I got a email from SE saying my 9000 crysta has expired. Does anyone know is possible to get them back? I never heard such thing before. It is ridiculous as bank saving expired.

[Valkyrie_Lenneth]

A quick google finds this.

https://square-enix-games.com/en_EU/.../crysta/charge

EXPIRATION OF SQUARE ENIX CRYSTA
Square Enix Crysta remains valid for 2 years from the date they were purchased and expires* at the end of the final month. For example, if you purchased Crysta on May 10, 2017, it would expire on May 31, 2019.

* Please note that each Crysta purchase has its own expiry date.


You can try talking to customer service. I'm not sure why it has an expiration.

[Marxam]

A quick google finds this.

https://square-enix-games.com/en_EU/.../crysta/charge

EXPIRATION OF SQUARE ENIX CRYSTA
Square Enix Crysta remains valid for 2 years from the date they were purchased and expires* at the end of the final month. For example, if you purchased Crysta on May 10, 2017, it would expire on May 31, 2019.

* Please note that each Crysta purchase has its own expiry date.


You can try talking to customer service. I'm not sure why it has an expiration.

marketing tactics to force you to use it, create FOMO and to disassociate it with actual legitimate currency. ex. you have 900 crysta and want to buy fantasia. Fantasia costs 1000 crysta or $10. You have a choice to either top off your crysta or pay $10 USD. Most of the time people will simply top off the crysta, additionally spending more in the process, because there is already "money" and most believe that they will use any remainder in the future. Everyone does it and personally I find it BS but living in Canada sometimes its just better to buy crysta. I personally call this practice as "grooming" because they want to lock you in and screw you out the butt.

hopefully you can get that crysta back cuz that is a lot of glamours and mounts

[Deceptus]

A quick google finds this.

https://square-enix-games.com/en_EU/.../crysta/charge

EXPIRATION OF SQUARE ENIX CRYSTA
Square Enix Crysta remains valid for 2 years from the date they were purchased and expires* at the end of the final month. For example, if you purchased Crysta on May 10, 2017, it would expire on May 31, 2019.

* Please note that each Crysta purchase has its own expiry date.


You can try talking to customer service. I'm not sure why it has an expiration.

If you pay money for digital currency it shouldn't expire. Period, end of story.

Your money doesn't "expire" why should Crysta?

[Larirawiel]

Seriously, if you have so much trouble with the payment options in the Square Enix's online shop then buy a game time card code. You can buy them on Amazon or other shops. If Square Enix doesn't want your money directly then you can use this option. And Asmongold mentioned this on his stream that Square Enix makes it hard to give them money.

Cheers

[Sotaris]

If you pay money for digital currency it shouldn't expire. Period, end of story.

Your money doesn't "expire" why should Crysta?

Incentivise your customers to use it and buy more. It's obvious isn't?
Crysta isn't a currency like your pounds, euros, dollars etc. It's a virtual made up coin and SE can most likely dictate how long until they "expire".

[KayRadley]

This is why I make a point of only buying crysta when I need it, instead of letting it sit.

[Almagnus1]

And this is why I'm glad I'm using Steam for payment and not using Crysta.

Good luck seeing if you can recoup some of the cost of it, sucks that it happened =(

[RethDaron]

Oof. Hope you can get that back OP, that's a big chunk.

[Bellsong]

I hope the best for you OP, but honestly knowing SE and their customer support they're just gonna tell you "Lmao shoulda read the fine print! Sod off!"

Out of all the threads that should blow up here, this should, because it's kind of asinine that a digital currency would expire.