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  1. #1
    Moderator Darneltia's Avatar
    Join Date
    Aug 2021
    Posts
    402
    Greetings fellow Eorzean. We apologize for the inconvenience you have experienced with this issue. Based on the details, it appears that the local data or installation may be corrupt in some way. Please try the following suggestions:

    - Shut down the game client. Delete the 'Final Fantasy XIV' folder in the 'My Documents' → 'My Games' folder so the data can be recreated then relaunch the game.
    - Uninstall/reinstall the game from scratch

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)

  2. #2
    Player
    Aspireworks227's Avatar
    Join Date
    Sep 2021
    Posts
    4
    Character
    Essunai Farseer
    World
    Malboro
    Main Class
    Paladin Lv 72
    Thank you for the initial tip.

    I've deleted the Final Fantasy XIV folder and completely uninstalled and reinstalled the game. I was able to load into the character once (in Kolusia, if that makes any difference). But after logging back out, I'm right back to where I was: If I try and log in on that character, the game crashes without an error code right after the login screen.

    What can I try next?
    (0)
    Last edited by Aspireworks227; 09-01-2021 at 01:56 PM. Reason: Extra context