Greetings fellow Eorzean. We apologize for the inconvenience you have experienced with this issue. Based on the details, it appears that the local data or installation may be corrupt in some way. Please try the following suggestions:

- Shut down the game client. Delete the 'Final Fantasy XIV' folder in the 'My Documents' → 'My Games' folder so the data can be recreated then relaunch the game.
- Uninstall/reinstall the game from scratch

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