Keep getting DX11 fatal errors

[spctaylorc]

using windows 10, not running any other program besides steam and Nividia. I only have 1 character. If idle game is fine. I get the crashes loading into the game and usualy if i enter high traffic zones. Or when i do actions i havnt performed. Like if i enter housing areas usually always get a crash after a short time. I also get random crashes. I have updated my drivers, reinstalled the game 2 times now, turned all my graphic settings to low. I will try direct x9 but i DO NOT have this issue with any other game (World of warcraft/ ARK/Lord of the rings/ and a few other various games and i run them at max setting) I will try direct X9 boot but this error makes this game unplayable. **did direct X9 boot still crashed......if this isnt fixed soon im just gonna move onto another game. lame i wasted a bunch of money on entertainment not to be frustrated. -----!! An unexpected error has occurred. Exiting FINAL FANTASY XIV 2021-08-16_11:17 ffxiv.exe+102c39E ffxiv.exe+17A05B ffxiv.exe 1797A1 ffxiv.exe+174FDF ffxiv.exe+10649F5 KERNEL32.DLL+1FA29 ntdll.dll+67A7E ntdll.dll+67A4E -----this is the new error message i get with DX9. somone help?!?!?!

[spctaylorc]

Getting the errors so frequent now i cant even play. only log in for about 2 minutes before i get a crash. guess ill reinstall the game...again.....

[Aakarshan]

I'm having the same issue and honestly idk what to do at this point. I've tried reinstalling dx11 entirely, going down to dx9, reinstalling the game several times, no good. The only thing that seems to have any effect is going down to dx9, and even then it seems like something is still crashing me in very public areas.

[spctaylorc]

3rd reinstall and using Direct x9 seems to have fixed it for me for now, we will see though. I did notice im loading alot slower then i was before so not sure what thats about, but been able to play for 3 hours now no disconnect.

[Darneltia]

Greetings fellow Eorzean. It appears that the issue you have reported has been resolved based on your latest reply. Feel free to contact us back should you require additional assistance!

This thread will be moved to the 'Closed Concerns' sub forum as the issue has been resolved.

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