Fatal Direct X error for almost an entire year

[Adavon]

have tried to troubleshoot with Steam and FFXIV both installed in the C drive, and on separate drives (example: Steam on C drive and FFXIV on D drive)
as it is stated in the system report I shared, I was in the process of testing with Steam and FFXIV in separate drives, still with constant random crashes

the game crashes while in every mode (full screen, borderless full screen, and windowed)

as of writing this, no less then 15 minutes ago I had a crash to desktop with no error message while teleporting to The Gold Saucer

[pepsodont]

Yep, my game is crashing randomly too. Without errors in Windows Event Viewers or with crashing my GPU driver. It's been like this for months and nothing from proposed solutions works.

[Adavon]

Recently just did RAM troubleshooting, checked all 4 ram sticks in each slot 1 at a time in each slot, all slot/stick combo still crashed to desktop
with no other program or game crashing, even though was only using a 8gb stick at a time
also checked duel channel with each combination, and still crashed

For me I can't even play the game for longer then an hour, sometimes, no more then ten minutes, I can almost anticipate it to crash,
I stopped queueing for dungeons, parting with friends/playing with friends in general due to this crash issue,
it's to the point I'm about to completely uninstall and cancel my sub because I haven't been able to play for the last year,
Cyberpunk2077 and a heavily modded Skyrim do not crash this often for me, and I can at least play those games and have fun even if it does crash

[Arrhin]

Is anyone in here using Fastboot (Fast Startup)? It is the default setting for Win10 and is well known to cause all kinds of untold misery with everything from mouse and trackpad drivers (DIAF Asus drivers) to display drivers and anything in between. I got a tip to disable it from a ROG support forum and it not only fixed my trackpad/keyboard not working after reboot, but my DX11 crashes in XIV as well on that laptop (G752). Yes, you'll boot a few seconds slower but if there's a chance it will fix the crashes then maybe give it a try?

(Edit to add) I was also having controller issues when using Big Picture Mode in Steam for other games (XIV is not the Steam version), killing Fastboot fixed this as well on both my laptop and desktop. I also recommend killing all things Xbox overlay, Game Mode, and Hardware-accelerated GPU scheduling. None of these features has proven to add anything and are all known in some instances to cause CTD in other games and applications.

[Adavon]

Just tested having fast boot disabled, got in game and no more then 5 minutes in game, got this error:

Unexpected error has occurred
nvwgf2umx.dll+134388
nvwgf2umx.dll+BF557F
nvwgf2umx.dll+BF54FA
nvwgf2umx.dll+BEA1FD
nvwgf2umx.dll+582D7A
nvwgf2umx.dll+11F6914
KERNAL32.DLL+17034
ntdll.dll+52651

Xbox Overlay I disabled after a clean windows install, so that has always been off,
Hardware-accelerated GPU scheduling was never turned on as that needs to be manually turned on

Need to test disabling Game Mode, will be replying after I can test if i get an error fast, or if I can actually play

[Adavon]

Turned Game Mode Off and lasted about 10 minutes before getting the error:

Unexpected error has occurred
ffxiv_dx11.exe+14A8EB3
ffxiv_dx11.exe+14A6B0F
ffxiv_dx11.exe+1497960
ffxiv_dx11.exe+1494247
ffxiv_dx11.exe+1498BC8
ffxiv_dx11.exe+14D533D
ffxiv_dx11.exe+14D7BF2
ffxiv_dx11.exe+14D7B40

the game visuals froze, error message came up on top of the game window, and audio still played
was in Limsa, at the market board with crafters nearby, and could still hear the sound effects of them crafting things, and the footsteps of other players walking by

[Kyrushi]

Hi, Dynratygus

Yes, both of them are installed on a brand new SSD as mentioned in the OP. I have also already tried a clean boot. I always play on borderless windowed mode. Next time I get the crash I will immediately do a system report for you and post. Thank you i'll get back as soon as I can.

[Kyrushi]

Gonna give this a try tonight thanks for the tip!

[Arrhin]

Everyone make sure their .Net Framework and C++ Runtime are the latest versions. These are typically done through Windows Update but can be missed or corrupted. Googling some of the errors listed some of them relate to one or the other of those things. I also do recall an instance where I moved my client et al over to a new laptop and it would not run, citing a C++ runtime error. Just a thought, if no one has tried yet!

[Adavon]

went through and installed (was missing 2010 runtime) or repaired (reinstalled) each C++ Runtime (2008, 2012, 2013, 2015-2019)

crashed to desktop twice, both times with no error message

and once with:
Unexpected error has occurred
???+7FF63D088889
ffxiv_dx11.exe+14D533D
ffxiv_dx11.exe+14D7BF2
ffxiv_dx11.exe+14D7B40
ffxiv_dx11.exe+14D7A96
KERNEL32.DLL+17034
ntdll.dll+52651

These errors all in a matter of less then an hour, and were in order: no error message, no error message, with message

edit: the first 2 errors were inside the Carpenter's Guild building, and third error with message was in the Leatherworker's Guild Building