FFXIV_DX11 / KERNEL32 ERROR

[DarkGenkay]

Hello everyone. Firstly, my english is not the best so sorry for any error.

TLDR; I'm getting DX11 error since some days ago and i cant resolve. Tried alot of things even formatting my pc but the error still occurring. I'm just having problem with FFXIV, and seems to happen always when i open a video or Stream.

--------------------------------------------------------------------------------------------------EDIT 1: One thing that i noticed is, when the error occurs i can tecnically continue to play the game, but the music turns off, i cant see any spell or movement and UI things like character information become invisible. And oh, the game cant render any unit that has not yet been rendered.
EDIT 2: I forgot to say that, but i already got the same error on the character screen, not even on the game. But this happened just one time and i cant "force" the error to occur whathing a video or stream.

started play FFXIV some weeks ago, and i started getting this error in the last days. Literally the first time that i see this type of error occurring on my PC. I already tried so many things, and i lost the count how much the error occured. But i noticed a thing:

APPARENTLY i can cause this error when i open a video/stream. Today i played some hours without seeing nothing, but when i opened a stream, bum. I noticed that some days ago but just today i "confirmed" it.

BUT this probably is not the only condition to him happen, since i already get this error when i'm not seeing any video or stream.

The error is fucking random, i have days that i dont get him at all and others that basically i cant play the game.

Its basically just FFXIV. I can play other games without getting any problem. Even games more "heavy" like cyberpunk 2077 or FFXV i played with this exactly configuration without problems.

Things that i already tried
:- Updated video Drivers
- Updated my BIOS
- Installed windows updates
- Reinstalling the game
- Disabling audio enhancements from windows
- Disabling all overlays (steam, Geforce experience...)
- Reseting the configuration of the game (deleting the FFXIV.cfg)
- Deleted the character data folder
- installed some directX runtimes (https://www.microsoft.com/en-us/down...s.aspx?id=8109)
- disabled the directx11 suport on the game's laucher
- opening the game as a admnistrator
- putting the game on my other SSD ( he is on C: atm )
- Formatting my entire PC and re-installing windows 10.
- Pray
- Punch my computer

My configuration:
GTX 1050 TI - buyed 3 years ago
AMD Ryzen 5 1600AF - buyed 1 year ago
16 GB RAM 2666Hz - buyed 1 year ago
SSD M.2 NVMe ADATA 260GB - buyed 6 months ago (where the game is rn)
https://imgur.com/a/CNaR61o
https://imgur.com/a/BsubQF8

[DarkGenkay]

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Felipe\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD Ryzen 5 1600 Six-Core Processor (12 CPUs), ~3.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS 3211
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16297.250MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 19241.250MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 237.862GB SYSTEM_FREEDISC_SPACE 163.698GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.759GB SYSTEM_FREEDISC_SPACE 432.898GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 55.897GB SYSTEM_FREEDISC_SPACE 55.805GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1050 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 1050 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 4018.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8148.625 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_253e24b785ea60ca\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_253e24b785ea60ca\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_253e24b785ea60ca\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_253e24b785ea60ca\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.7168
SYSTEM_GRAPHICS_DRIVER_DATE 8/4/2021 21:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Headset Earphone (Wireless Controller)
SYSTEM_SOUND_DEVICE_ID {50D22C27-EAAB-4E7C-8465-D173D3A99C66}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 10.0.19041.1081
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/7/2021 21:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {A3A13396-EE00-4C40-9C95-F7944CCB686A}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.8955.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/18/2020 21:00:00
SYSTEM_SOUND Speakers (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {5D32420B-3EB0-45E8-BBDE-80812F71D1C9}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.8955.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/18/2020 21:00:00
SYSTEM_SOUND T2442e (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {A628B061-9AEA-4055-A7AD-FB4A50E99D5B}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.38.60
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/2/2021 21:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {09BE80A0-042A-11EC-8001444553540000}
SYSTEM_INPUT_NAME USB DEVICE
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {09BECEC0-042A-11EC-8003444553540000}
SYSTEM_INPUT_NAME USB DEVICE
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 8192 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {09BEF5D0-042A-11EC-8004444553540000}
SYSTEM_INPUT_NAME USB DEVICE
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {09BEA7B0-042A-11EC-8002444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {09BF43F0-042A-11EC-8005444553540000}
SYSTEM_INPUT_NAME Wireless Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 6 SYSTEM_GAMEPAD_BUTTON 14 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {09BF6B00-042A-11EC-8006444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {09BF9210-042A-11EC-8007444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {09BFB920-042A-11EC-8008444553540000}
SYSTEM_INPUT_NAME Razer DeathAdder V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
FFXIV_DX11 / KERNEL32 ERROR - Google Chrome
Photos
Microsoft Text Input Application
Spotify Premium
daqui-ninguem-passa - Discord
Photos


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

AMD Chipset Software
Battle.net
DroidCam Client
Google Chrome
Microsoft Edge
Microsoft Edge Update
Steam
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.22.27821
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.22.27821
Launcher Prerequisites (x64)
AMD_Chipset_Drivers
Java Auto Updater
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.22.27821
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.22.27821
Minecraft Launcher
AMD PCI Driver
AMD PSP Driver
Epic Games Launcher
AMD SBxxx SMBus Driver
Promontory_GPIO Driver
Microsoft XNA Framework Redistributable 4.0 Refresh
AMD GPIO2 Driver
Realtek Audio Driver
Eternal Return
Darkest Dungeon®
Hollow Knight
FINAL FANTASY XIV Online
Stardew Valley
Bloons TD 6
WinRAR 6.02 (64-bit)
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.22.27821
Java 8 Update 301 (64-bit)
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.22.27821
Microsoft Update Health Tools
NVIDIA Graphics Driver 471.68
NVIDIA GeForce Experience 3.23.0.74
NVIDIA Optimus Update 38.0.8.0
NVIDIA PhysX System Software 9.19.0218
NVIDIA Update 38.0.8.0
NVIDIA FrameView SDK 1.1.4923.29968894
NVIDIA SHIELD Streaming
GPX Common OSS (POCO, OpenSSL) and libprotobuf binaries
NVIDIA HD Audio Driver 1.3.38.60
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.23.0.74
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.13.0.0
Epic Games Launcher Prerequisites (x64)


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 000030D8
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00001B78
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00002890
C:\Program Files (x86)\Steam\steam.exe 00002184
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 00001280
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 000008BC
C:\Program Files\Google\Chrome\Application\chrome.exe 00002F00
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 000018B0
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2019.19071.12548.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 00002028
C:\Users\Felipe\AppData\Local\Discord\app-1.0.9002\Discord.exe 00002D34
C:\Users\Felipe\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00002104
C:\Users\Felipe\AppData\Local\Programs\Blitz\Blitz.exe 00003A5C
C:\Users\Felipe\AppData\Roaming\Spotify\Spotify.exe 00002640
C:\Windows\Explorer.EXE 000013CC
C:\Windows\SysWOW64\DllHost.exe 000021F4
C:\Windows\System32\RtkAudUService64.exe 000020D0
C:\Windows\System32\RuntimeBroker.exe 000014A0
C:\Windows\System32\SecurityHealthSystray.exe 00002044
C:\Windows\System32\rundll32.exe 00000FCC
C:\Windows\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00001DD0
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00001BC4
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 00001CFC
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00003330
C:\Windows\system32\ApplicationFrameHost.exe 00002B6C
C:\Windows\system32\DllHost.exe 000027C8
C:\Windows\system32\conhost.exe 000018A4
C:\Windows\system32\sihost.exe 00000EC8
C:\Windows\system32\svchost.exe 000018BC
C:\Windows\system32\taskhostw.exe 00001048