STEAM Forum Ban

[AdamChattaway]

I swore on the Steam FFXIV forum and a mod gave me a Permanent ban, yes that's right a 100% permanent ban for saying the F word. Steam support say only you guys can unban me, SE support say they don't handle Steam forum bans. The whole thing seems like a joke. Never before on steam have I received a permanent ban on a forum and especially for saying the F word.

I was angry and Critical about the lack of player housing despite they flooding the game with a cash shop which they said back at launch of the cash shop that this would fund adding much more player housing. They've silenced me for political reasons basically...

[Iscah]

Uh... if you got banned on the Steam forum for swearing, it's going to be for breaking the forum rules. They're not SE and I doubt that they care about you criticising SE.

Are you banned from accessing the game or just their forum? If it's the latter then yeah, SE has absolutely nothing to do with your ban from another company's forum.

[AdamChattaway]

Uh... if you got banned on the Steam forum for swearing, it's going to be for breaking the forum rules. They're not SE and I doubt that they care about you criticising SE.

Are you banned from accessing the game or just their forum? If it's the latter then yeah, SE has absolutely nothing to do with your ban from another company's forum.

When i contacted steam support to appeal the ban they told me that i was banned by a SE Developer steam forum MOD. And thus it's SE problem not steams. I contacted SE support and i was told they don't have anything to do with steam bans. I do not own the game on steam as i've played since 1.0 but i use the steam forums as they are easier. But the mod who banned me had a serious abuse of power issue.

[Iscah]

We can't even get the moderators to ban blatant trolls from this forum after months of reports. I have a hard time believing that they're active on others.

[Chawan]

Have you tried sending steam a screen shot of SE’s response to you? Sounds like there may be som in house communication problem. Or the rep you got didn’t feel like looking in to your case which is possible.. sometimes you have too keep gong back n forth with these types till someone who cares actually tries to help.

[AdamChattaway]

Have you tried sending steam a screen shot of SE’s response to you? Sounds like there may be som in house communication problem. Or the rep you got didn’t feel like looking in to your case which is possible.. sometimes you have too keep gong back n forth with these types till someone who cares actually tries to help.

Yes i pasted SE response back to steam and now await their return. I love how emailing support takes days for a reply back and forth.

[Serabunny]

When i contacted steam support to appeal the ban they told me that i was banned by a SE Developer steam forum MOD. And thus it's SE problem not steams. I contacted SE support and i was told they don't have anything to do with steam bans. I do not own the game on steam as i've played since 1.0 but i use the steam forums as they are easier. But the mod who banned me had a serious abuse of power issue.

I seem to have this exact issue. I'm sorry that this is an old thread but after searching for so long, this is the only one I found that was very accurately relevant. I have tried so hard to appeal for a strange ban with steam, only to be told by steam support to contact the developer. (Steam even linked SE's support once) But then SE's support said "Sorry, we don't deal with the forum on another platform" when they do own the forum as they paid for it. It is their own moderators who manage it, too. The problem here seems evident. Between Steam and SE, there is a middle place where anything can happen...

I love this game and I never had a single warning in-game even. This is my first post here in this forum, as you will notice, because I mostly used the steam forums to communicate and find friends to play with. Surely there is something that we can do. SE told me to insist with steam support but steam will NOT interfere with the decision made by a moderator appointed by a game's team. This means that the decision solely rests upon Square Enix themselves. But... Why is there no way to do an appeal for a steam forum ban? This complication has made me lose some motivation to get back on the game...

[Votraftur]

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We apologize for any inconvenience that has occurred when playing Final Fantasy XIV. Unfortunately, the issue you are describing does not appear to be a technical issue. As mentioned in the past posts, the SQUARE ENIX support team has no control over the Steam forums. If you would like assistance with the Steam forums you will need to proceed with the Steam support team instead.

This thread will be moved to "Closed Concerns”. Thank you once more for visiting the Final Fantasy XIV Technical Support Forums!