Haia, I have a problem with playing FFXIV. My game crashes a lot.

I have tried so far:
- reinstalling the game
- deleting, reinstalling and updating drivers (multiple times)
- reinstalled DirectX
- a friend looked through my laptop and did a whole bunch of other stuff

Gaming with DirectX 9 instead of 11 buys me some more time till the game crashes again, but it inevitably will. During 2 hours of playing, the game crashes more than 10 times.

Please please help me out, I am quite at a loss here..

Errors:

ffxiv_dx11.exe+13CB69D
ffxiv_dx11.exe+621EC
ffxiv_dx11.exe+60873
ffxiv_dx11.exe+1318FF0
ffxiv_dx11.exe+131A69F
ffxiv_dx11.exe+131D155
ffxiv_dx11.exe+46868C
ffxiv_dx11.exe+1974A2

See below for System Information:



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\llme2\OneDrive\Documenten
FINAL FANTASY XIV ONLINE E:\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz (8 CPUs), ~2.8GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS 4KCN45WW
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 8084.160MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 17300.160MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 117.995GB SYSTEM_FREEDISC_SPACE 28.025GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.387GB SYSTEM_FREEDISC_SPACE 800.446GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.481GB SYSTEM_FREEDISC_SPACE 729.260GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Intel(R) HD Graphics 630
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP Intel(R) HD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 1979.746 MB
SYSTEM_GRAPHICS_SHARED_VRAM 4042.080 MB
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_a086f01cc7be643a\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_a086f01cc7be643a\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_a086f01cc7be643a\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_a086f01cc7be643a\igd12umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.20.0100.8681
SYSTEM_GRAPHICS_DRIVER_DATE 9/5/2020 02:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1050
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce GTX 1050
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM Unknown
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvlti.inf_amd64_2216898e7feeb52d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvlti.inf_amd64_2216898e7feeb52d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvlti.inf_amd64_2216898e7feeb52d\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvlti.inf_amd64_2216898e7feeb52d\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.7168
SYSTEM_GRAPHICS_DRIVER_DATE 8/5/2021 02:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English

SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND Luidsprekers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {98C5C932-9E30-4F5D-B227-BC4B52E5A558}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9191.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/22/2021 02:00:00
SYSTEM_SOUND Speakers (NVIDIA RTX Voice)
SYSTEM_SOUND_DEVICE_ID {EE49E61C-191C-4047-849E-F3E336B0E049}
SYSTEM_SOUND_DEVICE_NAME nvrtxvad64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.0.0.2
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2/2/2020 02:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E52EB710-3F11-11EB-8001444553540000}
SYSTEM_INPUT_NAME GXT 940 Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 24 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E52FA170-3F11-11EB-8002444553540000}
SYSTEM_INPUT_NAME GXT 940 Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E53016A0-3F11-11EB-8003444553540000}
SYSTEM_INPUT_NAME GXT 940 Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E53064C0-3F11-11EB-8004444553540000}
SYSTEM_INPUT_NAME GXT 940 Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6DD786F0-AF83-11EB-8001444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6DD84A40-AF83-11EB-8002444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 24 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Technical Support - Post New Thread - Google Chrome
Xideta - Discord
Microsoft Text Input Application


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe Flash Player 11 Plugin
Battle.net
Burning Crusade Classic
Google Chrome
Hearthstone
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
Origin
Overwolf
PunkBuster Services
Steam
TeamViewer
The Elder Scrolls Online
Lenovo System Update
Lenovo Vantage Service
World of Warcraft
World of Warcraft Classic
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Lenovo Entertainment Hub
Intel(R) Trusted Connect Services Client
FINAL FANTASY XIV ONLINE
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.24.28127
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.28.29914
De Sims™ 4
Intel(R) Online Connect Software Asset Manager
Microsoft Windows Desktop Runtime - 5.0.9 (x64)
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
Trust GXT 940 Gaming Mouse
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Adobe Refresh Manager
Adobe Acrobat Reader DC - Nederlands
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Intel(R) Chipset Device Software
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Intel(R) Trusted Connect Service Client x86
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Windows 10-updateassistent
Minecraft Launcher
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.24.28127
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.24.28127
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft VC++ redistributables repacked.
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft 365-apps voor ondernemingen - nl-nl
Dorfromantik
Europa Universalis IV
Sid Meier's Civilization VI
The Elder Scrolls Online
Sid Meier's Civilization V
Lenovo Diagnostics Tool
Intel® Online Connect Access
Lenovo Utility
Update for Windows 10 for x64-based Systems (KB4023057)
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Malwarebytes version 4.2.1.89
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.28.29914
Intel® Online Connect
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.28.29914
Intel(R) Chipset Device Software
Microsoft .NET Host - 5.0.9 (x64)
Microsoft Update Health Tools
Intel(R) Management Engine Components
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component 64-bit Registration
Dolby Audio X2 Windows APP
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft .NET Host FX Resolver - 5.0.9 (x64)
Microsoft HEVC Media Extension Installation for Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe (x64)
NVIDIA Grafisch stuurprogramma 471.68
NVIDIA GeForce Experience 3.23.0.74
NVIDIA Optimus Update 38.0.8.0
NVIDIA PhysX Systeem Software 9.19.0218
NVIDIA Update 38.0.8.0
NVIDIA FrameView SDK 1.1.4923.29968894
NVIDIA SHIELD Streaming
GPX Common OSS (POCO, OpenSSL) and libprotobuf binaries
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVAPI Monitor plugin for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NvModuleTracker
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA RTX Voice Application
NVIDIA NVIDIA RTX Voice Driver 1.0.0.2
NVIDIA ShadowPlay 3.23.0.74
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.13.0.0
Intel(R) Trusted Connect Service Client x64
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft .NET Runtime - 5.0.9 (x64)
Microsoft VC++ redistributables repacked.
Microsoft Windows Desktop Runtime - 5.0.9 (x64)
Intel(R) Management Engine Components
Lenovo Nerve Sense
Intel(R) ME UninstallLegacy
Dolby Audio X2 Windows API SDK


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00000940
C:\Program Files (x86)\Lenovo\VantageService\3.7.19.0\Lenovo.Vantage.AddinHost.exe 00004078
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00002D84
C:\Program Files\Dolby\Dolby DAX2\DAX2_APP\DolbyDAX2TrayIcon.exe 00003340
C:\Program Files\Lenovo\LenovoUtility\utility.exe 00003128
C:\Program Files\Lenovo\Nerve Center\bin\x64\LenovoNerveCenterTray.exe 000032C4
C:\Program Files\NVIDIA Corporation\NVIDIA RTX Voice\NVIDIA RTX Voice.exe 00000EC8
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00002274
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe 00003264
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe 0000316C
C:\Program Files\WindowsApps\Microsoft.549981C3F5F10_3.2106.14307.0_x64__8wekyb3d8bbwe\Cortana.exe 0000077C
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.21072.160.0_x64__8wekyb3d8bbwe\YourPhone.exe 00002A84
C:\Users\llme2\AppData\Local\Discord\app-1.0.9002\Discord.exe 000042FC
C:\Users\llme2\AppData\Local\Programs\Lenovo\Lenovo Service Bridge\LSB.exe 00001AD8
C:\WINDOWS\Explorer.EXE 00001D0C
C:\WINDOWS\Lenovo\iMController\PluginHost86\Lenovo.Modern.ImController.PluginHost.CompanionApp.exe 00003A18
C:\WINDOWS\Lenovo\iMController\PluginHost86\Lenovo.Modern.ImController.PluginHost.Device.exe 00002568
C:\WINDOWS\Lenovo\iMController\PluginHost\Lenovo.Modern.ImController.PluginHost.CompanionApp.exe 00003174
C:\WINDOWS\Lenovo\iMController\PluginHost\Lenovo.Modern.ImController.PluginHost.SettingsApp.exe 00003F94
C:\WINDOWS\System32\DriverStore\FileRepository\cui_dch.inf_amd64_b8e01d9e8716d2a7\igfxEM.exe 000011BC
C:\WINDOWS\System32\SynTPEnh.exe 00002DB4
C:\WINDOWS\SystemApps\Microsoft.Windows.Search_cw5n1h2txyewy\SearchApp.exe 00002744
C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002458
C:\WINDOWS\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\InputApp\TextInputHost.exe 00003A7C
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000019C8
C:\WINDOWS\system32\ApplicationFrameHost.exe 00000B10
C:\WINDOWS\system32\DllHost.exe 00003B24
C:\WINDOWS\system32\SettingSyncHost.exe 00002140
C:\WINDOWS\system32\conhost.exe 00002D94
C:\WINDOWS\system32\sihost.exe 00000D5C
C:\WINDOWS\system32\svchost.exe 0000410C
C:\WINDOWS\system32\taskhostw.exe 00000F0C
C:\Windows\System32\RuntimeBroker.exe 00000ACC
C:\Windows\System32\SecurityHealthSystray.exe 000030B4
C:\Windows\System32\oobe\UserOOBEBroker.exe 00001688
E:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00000350
E:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00003F88