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  1. #1
    Player
    jester15x's Avatar
    Join Date
    Aug 2013
    Posts
    23
    Character
    Jilexa Lin
    World
    Behemoth
    Main Class
    Black Mage Lv 80

    DX11 Crash on both PC and Labtop

    Hello Community,
    Since returning to the game I have been playing with no problems from the end of Heavensward to just finishing Stormblood, however as of last night taking on the Lvl. 70 Quest "A Sultana's Strings" , I'm met with the DX11 crash window. I did my search on the forums and I've read many threads regarding this issue, taking most of the measures and putting them in place. Everything except uninstalling Windows, which I can tell you simply won't FIX it. My systems both PC and Labtop are running with the bear minimum as I've built both of them as gaming systems. With all drivers up to date and, and my systems cleaned this same quest "A Sultana's Strings" on both my PC and Labtop crashes the game with the DX11 error. As it stands I can't progress further, because I tried running the game in DX9 and it crashes with XAudio error. The only hardware plugged into my Labtop is my SSD drive, my mouse and controller.



    Considering I have taken the measures recommended by staff to "fix" the problem and that I'm crashing in the same spot this must be a game related issue as I have had no problems in the past from beginning of ARR through the end of Stormblood. I can provide my Labtop specs if requested. As it stands I'm waiting to see if a fix is implemented.


    Thanks,
    Christian


    SPECS:
    *Labtop*
    Windows 10 x64 Pro
    Intel Core i7 8750H CPU @ 2.20 GHZ
    NVIDIA GeForce GTX 1060

    16 gig RAM
    (0)
    Last edited by jester15x; 08-24-2021 at 03:30 AM.

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