the server lagg is killing the fun

[Djuntul]

Fairly new player, only recently got to shadowbringers. really starting to enjoy my journey as on these later expansions the developers really upped their game (quite literally). the only thing thats a huge bother to me is the amount of server lag. i have a very stable internet connection with 2 digit mb/s. i never lag in any game i play. yet in ff14 i often experience things like just barely dodging something before the cast goes off, only to still take damage. i read somewhere that the eu servers arent actually physically in the eu so that would explain this issue. still i hope they resolve this as it makes my decisions feel inconsequential (as in why should i dodge if i still get hit). obviously the only real solution rn is to just try to dodge everything as fast as possible but i feel like these clutch moments where you barely dodge something are what would make the combat feel even more impactful

[Dynratygus]

Good day Eorzean and thank you for posting your concern today.

We would like to gather some additional information in regards to your issue. Please provide the following details:

-Platform
-Error messages received (if applicable)
-Wired or Wireless connection
-Internet Service Provider
-Other programs being used when running FFXIV (i.e. firewall, anti-virus, etc.)
-When disconnect occurs/How often
-Everything you have tried to resolve the issue

Please provide as much of the details requested as possible so we can properly diagnose your issue and provide an appropriate resolution.

Thank you for visiting the Final Fantasy XIV Tech Support Forums!

[Kirika-]

Fairly new player, only recently got to shadowbringers. really starting to enjoy my journey as on these later expansions the developers really upped their game (quite literally). the only thing thats a huge bother to me is the amount of server lag. i have a very stable internet connection with 2 digit mb/s. i never lag in any game i play. yet in ff14 i often experience things like just barely dodging something before the cast goes off, only to still take damage. i read somewhere that the eu servers arent actually physically in the eu so that would explain this issue. still i hope they resolve this as it makes my decisions feel inconsequential (as in why should i dodge if i still get hit). obviously the only real solution rn is to just try to dodge everything as fast as possible but i feel like these clutch moments where you barely dodge something are what would make the combat feel even more impactful

One thing about dodging "marker" types of incoming attacks, the displayed marker's timing is off as compared to the actual attack.
As in the attack will hit anyone within the marker a set time before the attack animation hits.... this difference in marker vs attack animation can make it appear you are suffering from PING lag or such, when you really are not.

So, if you are getting "hit" after you moved out of the marker, it means you didn't get out fast enough before the attack happened, even if it appears the animation of the attack was after you left.
Watch these mechanics and you will then get a feel for the actual amount of time your are still "safe" within a marker.
Further, you can then also determine when it is "safe" to return back into the area of the marker, still avoiding the "hit".... You may see this when a player moves out of a marker, then suddenly rushes back in just as the attack animation hits, yet they do not get hit.

Also, not every marker attack in different dungeons or zones has the same timings.
Some are longer, some are shorter, and some are a combo of seeing what the target is casting/charging or what attack pose it has, then getting out of the way before a maker even appears.

It's something you will pick up on over time with play experience, so don't be discouraged.

[ecodamesis]

if you made it to shadowbringers and dont know how this works... yeah this is a technical issue. because i have the same issue xD huge lag spikes non stop, still trying to find a solution for the past week and a half.

[Underworldhades]

Yup, been happening to me for the past 3 weeks now. Everyone stops for a few seconds then it does a "catch up". No issues on my end, no latency increase, nothing. Happens randomly then sometimes it doesn't. No correlation with "peak times" either.

[die-free85]

I'm on Marlboro and getting this constantly in instances. Has SE made any official statement on the issue?

[Djuntul]

One thing about dodging "marker" types of incoming attacks, the displayed marker's timing is off as compared to the actual attack.
As in the attack will hit anyone within the marker a set time before the attack animation hits.... this difference in marker vs attack animation can make it appear you are suffering from PING lag or such, when you really are not.

im not talking about animation delay. im talking about the cast. when an enemy casts an ability and the marker appears, and i move out BEFORE the cast ends, but still end up getting hit even though i a) dodged before the cast ended and b) before the animation was even starting. i played a lot of wow so i know how these mechanics work. if you read my comment correctly you would know that i AM dodging these things, but i still get hit. that is my issue

[Djuntul]

im playing on pc, theres no error message involved, its just like playing with a high ping, except my internet connection and speed are both stable and really fast. my ping is low, yet there is a delay. hence why i call it server lag. Im located in germany so maybe the distance between me and the servers location is causing the latency issue. my internet provider is telecom, i dont disconnect at all, just experiencing inexplicable lag. i dont lag in any other game i play so im certain the problem isnt on my end. also its not a huge delay, maybe 0,5s but that is plenty in situations where you have to dodge a 2 seconds cast.

[Underworldhades]

Is there a catch up phase? Trying to see if you're experiencing the exact same problem as me. For me, everything stops on screen, I can still move and it stays that way for 5-7 seconds or so then everything speeds up to "Catch up". Ofc I still die to mechanics IF i know there is one coming and i move out during the freeze time, my character didn't actually move out.

[MilkieTea]

Is there a catch up phase? Trying to see if you're experiencing the exact same problem as me. For me, everything stops on screen, I can still move and it stays that way for 5-7 seconds or so then everything speeds up to "Catch up". Ofc I still die to mechanics IF i know there is one coming and i move out during the freeze time, my character didn't actually move out.

Yeah that’s rubberbanding. Surprisingly, I experienced this a few months back but it took switching out my entire hard drive to fix since my hard drive ended up DDOSing itself into death. Sometimes these issues might be userend related like mine was. Your computer might even say it’s perfectly healthy when it isn’t.