Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

I apologize for any inconvenience experienced when trying to play Final Fantasy XIV. For us to better assist you, please respond with the following information:

What Platform? (Steam/Windows/Mac etc.)
Wired or WIFI connection?
Are there other programs being used when running FFXIV?
Have you attempted to turn down the settings while in high volume areas?
All steps taken to resolve the issue:

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