On-going rp name blocking harassment.

[RFiend]

Since roughly January my rp partner and I have been subject to persistent name blocking of our characters rp child out of spite, across our entire data centre.
This still on-going issue has continued AFTER in game admission that the character name in question is being blocked solely with malicious intent. Along with a vast swath of tickets submitted in game, and via lodestone, about the issue by both myself and my rp partner.

So far, there has no little or no accountability from Square Enix in regards to enforcing their own EULA and ToS being breached in this way. And the vast majority of responses to the issue have come off as uncaring. More so given the extent, duration, and persistence of the issue. My rp partner has even made the character on a different data centre out of fear the issue will get worse once cross data centre play opens up.

I still doubt this issue will be resolved even posting about it here, I continue to hope I will be proven wrong. Though I doubt it given the responses to the issue to date. And quite honestly it feels like my rp partner and I have basically been blacklisted by game masters in regards to the issue.

For GM's please see ticket numbers 15691174 (May ticket), 16882753 (June ticket), and, 17162716 (July ticket), 17610208 (August ticket), 17941855 (September), 18194395 (October). 6 months of tickets including that which contains first admission of intent to harm.

Finally I also believe this thread will be deleted as it technically breaks a forum rule by criticising SE and or it's employee's. Despite being told multiple times to also submit it here, via the general gm auto response to submit questions or feedback here.

[MilkieTea]

... what? What do you mean by RP name blocking?

[RFiend]

The name my rp partner and myself intended to use for our roleplay child being taken, deliberately, by another person solely with intent to deny us access to creating the character. Including my rp partners less than common last name. Literally the only characters with that last name across all data centres, other than the character in question being blocked, are tied to their service account.

[ItMe]

This still on-going issue has continued AFTER in game admission that the character name in question is being blocked solely with malicious intent.

Can you elaborate on this too please?

[RFiend]

A player (potentially one of multiple from a specific FC, could literally be group harassment) openly in-game said to me in regards to the issue. "Me, (Name omitted). I am the one who made ALL the (Alt name omitted)'s. All of them are mine and belong to me. I made them because (RP partner's name omitted) threatened to report (Name omitted's friend) to the GM's over the name. That pissed me off so I made the (Alt name omitted)'s." The issue should have been over and done with in January when their friend changed the characters name to something else. Which was something that was agreed upon by my rp partner and that person, sadly, outside game. That the character in question was our creation, not theirs, and due to a falling out neither I nor my rp partner wanted to rp with them nor relinquish control of our rp child's story to them. Ironically this has happened to the tune of gm intervention seemingly having done nothing to date about it.

[Canadane]

Pick a new name. This isn't something against the rules.

[RFiend]

EULA
3.2 Disruption. You may not in any way disrupt or interfere with the Game experience of other players, including the disruption of Square Enix's computers and servers.
Disruption of another's game play experience.

Prohibited Activities
■Harassment
・Other actions that are generally regarded as actions that inflict deep emotional distress on another person
With regard to character names, if a phrase equating to harassment is formed within the full name, this is also regarded as harassment.
■Nuisance behaviour
"Nuisance behaviour" means speech or behaviour that hurts others or obstructs game play, but which is not classified as harassment. Even if it was not the intention, a penalty may be imposed if the end result was that another person was hurt or obstructed.
◆Offensive expression
・Expressions that significantly lack consideration for another person
・Expressions that any reasonable person would find offensive
・Expressions that attempt to unilaterally exclude someone from the game or content/community, etc.
◆Obstruction of play
・Other obstruction of play
This means all other behaviour that deliberately obstructs another person's game play by some means.
◆Impersonation
■Ignoring the Game Master (GM)'s instructions (Possibly)

There's plenty of rules being broken given the in game conversation and the actions the other party has taken.

[Iscah]

Report it through the in-game report function. If they said that to you in-game, they can be tracked down over it.

I'm not sure why you've posted this in the Localisation forum.

[RFiend]

Stated in my opening post this issue has been brought to GM attention multiple times via the in-game report function along with the lodestone report function. What I quoted the other party in question saying from the in-game conversation has also been time stamped (date, time, timezone) on each ticket submitted since their having said it. An that quote is likely the most polite portion of it that has them admitting to making these alts and continuing to keep them for the sole purpose to breach the ToS in a vendetta against myself and rp partner.

As for this being posted in Localisation forum, it's due to the experience and interactions with the GM's of the NA servers so far in regards to the issue along with other similar posts in this forum. If a GM/Forum mod deems it better suited or moved to a different forum section I'll leave that to them.

[RFiend]

Another month, another lodestone search, another ticket. Issue still continues to persist with little, or nothing, being done by GM's to resolve the blatant ToS violation in regards to prohibited activities despite it having continued for several months.