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  1. #1
    Player
    Luxin's Avatar
    Join Date
    Aug 2021
    Posts
    1
    Character
    Luxin Rothgar
    World
    Omega
    Main Class
    Fisher Lv 51

    Can't install big sad, plz help

    My Friends launcher is showing an error that reads as follows "Insufficient memory to install update files. Please confirm there is at least 2549mb of available space on the C Drive"

    My friend has tons of space on both storage drives, more than enough to meet this requirement, but it simply won't install.

    He is currently uninstalling and re-installing to see if that solves the problem so I will update if that works.
    (0)

  2. #2
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Good afternoon and thank you for posting in the Final Fantasy XIV Technical Support Forums.

    Please confirm the following information below:

    What platform? (Steam/Windows)
    Is this the full version of the game or the Free Trial?
    Additionally, please provide us with a system report which can be found on the Final Fantasy XIV launcher under 'Config' in the top right corner.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums!
    (0)

  3. #3
    Player
    MiniTofu's Avatar
    Join Date
    Sep 2014
    Location
    Mare
    Posts
    535
    Character
    Mito Mito
    World
    Mateus
    Main Class
    Summoner Lv 90
    Quote Originally Posted by Luxin View Post
    My Friends launcher is showing an error that reads as follows "Insufficient memory to install update files. Please confirm there is at least 2549mb of available space on the C Drive"

    My friend has tons of space on both storage drives, more than enough to meet this requirement, but it simply won't install.

    He is currently uninstalling and re-installing to see if that solves the problem so I will update if that works.

    I have dealt with another user on Discord FFXIV Reddit same issues. When the launcher download the game, it doesn't care which drive you pointed it to. That pointed to installation is after it finishes installing everything. But during the download, it actually download into your C drive temp folder and your C drive is out of space no matter what you try.


    Either upgrade the drive or uninstall other games.


    You need 50gb of free spaces.
    (0)

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